Why This Role Stands Out
This hybrid role offers a fantastic opportunity to drive innovation in marketing technology at a globally recognized company, empowering you to shape the future of digital customer engagement. You'll thrive here if you're a proactive problem-solver with a knack for process optimization and cross-functional collaboration, ready to build a significant career within a purpose-driven organization.
Quick Overview
Job Description
Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time. Founded in 1960 as a single store in Ypsilanti, Michigan, Domino’s has grown into the largest pizza company in the world, with more than 22,300 stores across 90+ markets. Our success is built on the strength of our people, technology, and franchise system. As a leader in innovation, we continue to transform the pizza and QSR industry while creating opportunities for team members to learn, grow and thrive.
If you're ready to make an impact, build a meaningful career and help shape what's next, there's a place for you at Domino's. Job Description
Domino’s Pizza is seeking a Senior Marketing Technology Operations Specialist to lead and continuously improve the execution of owned digital marketing channels (email, push, SMS) within Salesforce Marketing Cloud and supporting marketing technology platforms, with flexibility as tools evolve.
This role ensures campaigns are accurately set up, data is aligned, and processes run efficiently through strong cross-functional coordination across Marketing, Data, and Technology teams. This is not a pure campaign execution role. It is responsible for ensuring reliable end-to-end campaign activation, including platform setup and the upstream and downstream data flows that enable it.
While agency partners support campaign production at scale, this role ensures campaigns are set up for success through clear requirements, defined standards, and effective cross-team coordination, and supports ongoing platform evolution.
General Responsibilities
(60%) Campaign Activation & Orchestration
Build and execute campaigns in Salesforce Marketing Cloud (or comparable platforms) on a targeted basis (e.g., complex use cases, troubleshooting, gap coverage), while ensuring agency-built campaigns align to defined standards
Establish and uphold standards for campaign setup, QA, and data readiness
Validate campaign setup across internal and agency workflows to ensure alignment and identify risks prior to launch
Partner with agency teams to define requirements, align on build approach, and ensure adherence to activation standards
Monitor campaign execution to identify issues, escalate risks, and coordinate resolution
Identify gaps in campaign setup, data inputs, or orchestration logic and drive alignment to resolve them
Escalate and track issues through resolution, coordinating across follow-through across internal and external teams
(25%) Platform Health & Activation Readiness
Monitor and maintain the health of campaign activation environments, including Salesforce Marketing Cloud (or comparable platforms) and upstream data inputs (e.g., audience pipelines, attributes, consent signals)
Partner with data and engineering teams to ensure audience data is accurate, available, and aligned with campaign needs
Validate inputs into activation platforms (e.g., segments, attributes, flags) to ensure readiness for execution Identify and communicate cross-system dependencies (e.g., data availability, consent, ID alignment) that may impact performance
Support resolution of issues impacting campaign execution
(15%) Operational Excellence & Enablement
Serve as a subject matter expert on campaign activation processes, including Salesforce Marketing Cloud and supporting data workflows
Develop and maintain documentation, QA standards, and activation guidelines to support consistent execution
Enable cross-functional teams by providing clarity on activation processes, timelines, and requirements
Identify opportunities to improve workflows, reduce friction, and improve efficiency across activation processes
Contribute to the evolution of campaign activation processes and supporting technologies to improve scalability and efficiency over time
Qualifications
Bachelor’s degree in business, marketing, or related field
4+ years of experience in campaign operations, marketing technology, CRM, or similar roles
Experience working with enterprise marketing automation platforms (e.g., Salesforce Marketing Cloud or comparable platforms)
Hands-on experience building and executing campaigns within enterprise marketing platforms
Strong organizational, problem-solving, and cross-functional coordination skills
Ability to manage multiple priorities and navigate ambiguity across teams and systems
Experience working with marketing, data, and agency partners
Strong attention to detail and commitment to high-quality execution
Preferred
Qualifications
Salesforce Marketing Cloud certifications (e.g., Email Specialist, Developer)
Experience working within multi-platform marketing or data ecosystems
Familiarity with customer data platforms (CDPs), audience pipelines, or marketing data environments
Experience supporting platform implementations, migrations, or transitions
Experience working in environments with evolving tools, processes, or platform transitions
Additional Information
Benefits:
- Paid Holidays and Vacation
- Medical, Dental & Vision benefits that start on the first day of employment
- No-cost mental health support for employee and dependents
- Childcare tuition discounts
- No-cost fitness, nutrition, and wellness programs
- Fertility benefits
- Adoption assistance
- 401k matching contributions
- 15% off the purchase price of stock
- Company bonus
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