Service Technician I

Service Technician I | Canton, CT, United States | On-site

This employer is a world-leading provider of integrated security solutions, dedicated to protecting, connecting, and optimizing businesses. With a global presence and a commitment to client satisfaction, they offer a comprehensive portfolio of advanced security systems. They pride themselves on their deep industry knowledge and cutting-edge technology, striving to make the world a safer place through their exceptional service.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues, working both independently and as part of a team.
• Execute preventative maintenance tasks and perform routine configuration changes on systems.
• Document all system modifications and produce technical documentation for various audiences.
• Perform pre-deployment testing and on-site installations of software upgrades and modifications.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Working knowledge of network communications and IP addressing.
• Strong written and verbal communication, problem-solving, and time management skills.
• A valid C-5 Limited Electrical Contractor or C-6 Limited Journeyperson License.

What's On Offer

• Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance.
• 401K with a 60% match.
• Paid time off, including vacation, holiday, and sick time.
• Paid company training, educational assistance, and exceptional growth opportunities.
• Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!