Night Shift Operations Manager

Night Shift Operations Manager

Organisation: (ESPO)

Work Location: ESPO, Barnsdale Way, Grove Park, Enderby, Leicester, LE19 1ES

Salary: Grade 12 — £45,309–£49,407 per annum (Pro rara for part time) plus 25% night working shift allowance

Working Hours: Fixed nights, 10 pm to 6 am, from Sunday evening to Friday morning.

Contract Type: Permanent

Closing Date: Friday 27^th November

Interview Date(s): TBC, Early December Likely

Reporting to: Head of Operations

Are you an experienced warehouse leader who can get the best from a team and help shape how an operation develops? We are looking for a Night Shift Operations Manager to lead our warehouse night shift and make a lasting contribution to safety, service and performance at ESPO.

About the Role

Reporting to the Head of Operations, you will lead the fixed night shift in ESPO’s warehouse. You will be accountable for processing customer orders safely, accurately and on time and for meeting agreed service, productivity and cost targets.

As the sole senior Operations Manager on site overnight, you will make decisions on operational, staffing, safety and service issues. You will respond to incidents, put emergency or business continuity arrangements into effect when needed and ensure clear handovers to the wider Operations team.

You will lead the night management and supervisory team, managing performance, attendance and development. You will plan ahead for changes in workload, deploy people and equipment, and control agency, overtime and transport costs within budget. You will also contribute to annual budget planning.

You will use operational data and KPIs to spot trends, take corrective action and measure results. You will lead agreed improvement projects, work with colleagues across shifts to improve warehouse processes and act as the Operations lead for relevant system developments.

This role is a “safety critical post” and, consequently, subject to random drug and alcohol testing in accordance with our policies and procedures. A copy of our Substance Testing Policy, Procedure and Guidance is available upon request.

About You

To apply for this post, you must be able to evidence in your application how you meet the following criteria:

• A relevant degree or professional or management qualification, or significant relevant operational experience at an equivalent level.

• Substantial experience managing a large, mobile workforce in a warehouse and delivering a service against agreed performance standards and a departmental or service plan.

• Experience of effectively managing health, safety and risk.

• Experience of successfully managing a project from initiation to completion.

• Substantial experience of proactively identifying opportunities for improvement and taking action to implement changes. Substantial experience of working with warehouse management systems and Microsoft Office applications.

• Substantial, proven experience of using data to identify and inform improvements.

• Ability to plan and prioritise your own work and that of others so that tasks are completed and deadlines are met.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our customers. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

What we offer:

• A 25% night working shift allowance in addition to your basic salary.
• Flexible working opportunities and access to employee benefits portal with car lease scheme.
• 28 days annual leave plus bank holidays (increasing to 33 days after 5 years' service), and a scheme to buy additional leave.
• Local Government Pension Scheme with a generous employer contribution.
• Opportunities for learning and development, including XXX (e.g. CIPS or CIM).
• Great office location next to Fosse Park, with free on-site parking and easy access to M1 and M69.

Interested in Flexible Working

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below

For more information or an informal discussion, please contact:

Paul Williamson — Head of Operations
Email: p.williamson@espo.org

How to Apply

At ESPO, we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.

Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raise a ticket via our online portal: https://emss.org.uk/support.

By applying for this post, you agree to our Terms and Conditions.