Senior QA Engineer/Analyst

Title: Senior QA Engineer/Analyst

Location: Taylor, TX 76574

Duration: Contract

Job Summary:

• Responsible for ensuring the quality, reliability, and performance of IT products and services through the design, development, and execution of robust test strategies and automation frameworks. 
• Collaborate closely with DevOps, SDET, business stakeholders, and PMO to integrate quality practices throughout the SDLC lifecycle.
• Drives continuous improvement by advancing automation, optimizing process, and enhancing quality standards using data-driven insights.
• Contributes to delivering scalable, resilient solutions by embedding quality engineering practices across the software development lifecycle.

Role & Responsibilities::

• Works closely with DevOps, Product Leads, and various stakeholders to thoroughly review and clarify requirements as well as accepted criteria. This collaborative approach ensures that quality standards are consistently met and helps clearly define the scope of testing.
• Designs and implement comprehensive QA strategies to support delivery.
• Defines, tracks and reports quality and testing metrics to leadership and stakeholders
• Drives continuous improvement of QA processes and methodologies through data-driven insights and AI-powered capabilities to enhance quality and efficiency
• Supports CI/CD pipelines by integrating automated tests in the delivery pipeline.

Required Skills:

• Ensures software meets quality standards, requirements, and user expectations
• Contributes to continuous improvement of processes and methodologies
• Collaborates with DevOps, Product Leads, and Stakeholders to clarify requirements
• Participates in architecture and design discussions to ensure testability
• Advocates for best practices in quality assurance and automation
• Ensures proper root cause analysis for critical issues
• Promotes a quality-first culture and continuous improvement across delivery teams.
• Provides risk analysis, trend reporting, and solution proposals for risk mitigation
• Supports process improvement initiatives working with enterprise QA following Lean and Six Sigma
• Reduces waste, cycle time, defects, and rework across IT operations and delivery.
• Ensures consistent adoption of standardized processes across IT.
• Designs, develops, automates, and reports quality and process performance metrics, dashboards, trends, and actionable insights for leadership.

 Technical Skills:

• Strong knowledge of quality engineering practices, test automation, defect management, and quality metrics
• Hands-on experience with automation frameworks and tools such as Playwright, Ansible, Selenium, or similar technologies for testing and workflow/process automation.
• Proficiency in programming/scripting languages (i.e. Java, Python, JavaScript)
• Hands-on experience with Jenkins, GitHub Actions, GitLab CI, or similar CI/CD platforms, including integrating automated quality checks into delivery pipelines.
• Experience leveraging Generative AI, AI agents, or AI/ML capabilities to automate workflows, analyze data, generate insights, and perform quality/process validation.
• Hands-on experience developing interactive dashboards, KPIs, and operational/quality metrics using Power BI or comparable visualization platforms.
• Ability to implement automated controls for data completeness, accuracy, consistency, reconciliation, and metric integrity.
• Experience integrating automation and analytics with platforms such as JIRA, ServiceNow, qTest, SharePoint.

 Required Experience:

• Requires minimum 5+ years job related work experience in excess of degree requirements.

 Education:

• Bachelor's Degree: Computer Science, MIS or related engineering field (Required) or a combination of education and experience that provides equivalent knowledge to a major in such fields is required.

About our Company: -

22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.

Recognized among Best Company to Work For by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated. 22nd Century Technologies is an Equal Opportunity Employer" and s & all other parties authorized to work in the US are encouraged to apply."

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.