Quick Overview
Job Description
Automation Onsite Administrator -
Boston, MA
The Automated Onsite Administrator (AOA) provides support for Omnicell solutions to ensure desired customer outcomes. This role builds and maintains the relationship between the client and Omnicell by consistently confirming the optimization and efficient use of the Omnicell systems.
Key Responsibilities
Proactive management and administration of the Omnicell system for a customer. Manage the generation of reports following best practices and analyze or disseminate report information to appropriate resources
Provide optimization services and analysis for customers. Identify opportunities for inventory improvement. Retrieve and analyze data from Omnicell and various customer systems to create custom views.
Conduct and manage the in-service training process of Omnicell products that includes analysis of training needs, creation of effective presentations and evaluation of re-training needs for customer’s end users. Continually evaluate/monitor customer’s satisfaction with systems
Perform onsite triage and troubleshooting of Omnicell products, including minor repairs when needed. Coordinate required system enhancements, upgrades, and beta activities. Identify problems and coordinate tasks necessary to solve them. (This may include interdepartmental task coordination).
Attend required training/meetings as needed for Omnicell or for customer. Maintain a positive working relationship with the customer.
What You Bring
Required Knowledge and Skills
Proficiency with Microsoft Excel, gathering data from different sources and merging information into a single output.
Strong management, presentation, planning and organizational skills.
Excellent interpersonal communication skills, both written and verbal.
Able to build trust and rapport with customer departments in which they interact.
A self-starter who can work independently.
Ability to handle multiple projects at one time.
Ability to present to various levels in an organization from newly hired technicians to department chiefs.
Basic Qualifications
Active National Pharmacy Technician Certificate (PTCB/CPhT/EXCPT)
Active State Board of Pharmacy Technician License / Registration for your resident state of MA
2 years of experience within a hospital (healthcare) or hospital medication inventory / materials management environment. Preferred Knowledge and Skills
Associate’s degree
In-depth knowledge of Omnicell products. Knowledge of acute-care distribution of medications and/or supplies.
Work Conditions
Hospital Pharmacy setting
Able to commute daily to assigned site: 1 Boston Medical Center Pl, Boston, MA 02118
Working hours: Monday to Friday, Day or Mid Shift
(customer may request different shifts if project required)
Hazardous medications
LI-JC1
LI-Boston, MA
Drug Screen: Not Required
Base Compensation: $32.00 to $38.00
(Actual compensation is subject to variation due to such factors as location, education, experience, and skillset.
We offer a comprehensive benefits package, including medical, dental and vision plans covering eligible US employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and paid time off.)
EEO, Privacy, and Adaptability Omnicell welcomes applications from all individuals, valuing a wide range of perspectives and backgrounds. As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability.
We are committed to making our recruitment process accessible to everyone. We offer support and reasonable adjustments for individuals with disabilities during our hiring process. If you need assistance, please contact us at Recruiting@omnicell.com. At Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation.
However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations. Learn more about our privacy practices: Privacy | Omnicell (https://www.omnicell.com/privacy/)
Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organizations evolving needs and drive our mission forward.
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