Lab Quality Engineer

Seeking an experienced consultant to support Restaurant QA Lab operations and environment management.

Key Requirements:

• Required: POS (Point of Sale) experience.
• Preferred: Restaurant technology background; B2C POS experience is a must.
• 5+ years in QA Lab, Infrastructure, or Quality Engineering support.
• Experience with virtualisation and cloud-based environments.
• Strong understanding of restaurant applications, networking, and eCommerce systems.

Responsibilities:

• Support and maintain QA Lab infrastructure and testing environments.
• Troubleshoot hardware, software, network, and environment-related issues.
• Develop tools, scripts, and utilities to improve QA efficiency.
• Work closely with QE, Development, and Infrastructure teams.
• Manage support tickets, perform RCA, and implement long-term solutions.
• Enhance the performance, stability, and scalability of testing environments