SAP Service Delivery Manager

SAP Service Delivery Manager

Start: April 2027

Duration: 12 Months + Extensions

Location: Broughton, North Wales (Onsite)

Rate: £500-550 per day Outside IR35

Service Delivery Lead/Manager
Senior Service Delivery Manager with demonstrable experience mobilising and managing 24x7 operational support/Hypercare services in complex manufacturing environments. Strong capability in service mobilisation, shift/rota management, capacity planning, KPI/performance management, risk and change control, governance, stakeholder management and transition to steady-state support is required. Experience managing SAP-enabled services and ServiceNow/ITSM environments is strongly desirable, together with the ability to manage flexible resource demand on short planning cycles. ITIL/service-management credentials and aerospace/Airbus experience would be advantageous.

Important: Bid-Stage Opportunity

This role forms part of an active Akkodis consulting bid and is subject to the successful outcome of the bid process. We are currently identifying suitable contractors to form the proposed delivery team for an April 2027 start. If successful, you would be expected to take up the contract and work as part of the Akkodis delivery team supporting the client. Shortlisted candidates may also be asked to support a final client presentation or solution discussion as part of the bid. This would be discussed with you in advance and agreed before proceeding.

By applying, you confirm that you understand the role is subject to the bid outcome and are comfortable potentially supporting the final bid stage.

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.