Why This Role Stands Out
This hybrid role at Ericsson GmbH offers a fantastic opportunity to drive innovation and growth in IP network operations and automation, directly impacting managed services delivery. If you are a seasoned technical expert with a passion for problem-solving and a desire to contribute to a leading global technology company, you will thrive here and should definitely consider applying.
Quick Overview
Job Description
Ericsson GmbH in Australia is seeking an experienced Technical Authority Expert to support alarm analysis, operations and maintenance across IP network nodes including routers, switches, firewalls and security gateways. You will contribute to managed services delivery through the Ericsson Operations Engine across Create, Sustain and Evolve lifecycle, analyzing incidents and driving improvements.
Responsibilities include monitoring ITSM queues, resolving P0-P4 incidents, guiding cross domain
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