KPI Technologist

Role: KPI Technologist

Location: Lacock (Site-based)

Hours: Monday - Friday, 37.5 hours

Salary: £35,000 - £37,500

We’re looking for an experienced KPI Technologist to join our Technical team at the Egg Innovation Centre. Our Egg Innovation Centre is Stonegate Farmers’ dedicated cooked and added-value egg manufacturing facility in Wiltshire. Established to drive innovation and reduce food waste, the EIC transforms eggs into high-quality cooked and processed products for retail, foodservice and food manufacturing customers

Working closely with QA, Hygiene and Operations, you’ll lead the technical continuous improvement programme, using KPI data to identify trends, investigate issues and drive improvements across food safety, quality and operational performance.

You’ll be responsible for turning technical data into meaningful insight, leading root cause investigations and ensuring actions are followed through to completion.

What You'll Be Doing

• Analyse technical KPIs to identify trends, recurring issues and improvement opportunities.
• Develop clear, user-friendly KPI dashboards that provide meaningful insight.
• Lead root cause investigations, using recognised methodologies to identify underlying causes and corrective actions.
• Bring together cross-functional teams to investigate technical issues and complete process trials where required.
• Lead weekly microbiological and monthly complaints meetings, ensuring actions are captured and closed out.
• Maintain KPI-related systems including Hold, Non-Conformance, Concession and Complaint logs.
• Conduct regular GMP and internal audits, helping Operations teams improve standards.
• Support validation activities and online process checks.
• Work closely with QA, Hygiene and Operations as the key Technical contact for KPI performance.
• Support customer visits and second and third-party audits.
• Drive continuous improvement in food safety, quality and technical performance across the site.

About You

We're looking for someone who is analytical, methodical and naturally curious, with the ability to look beyond the numbers and understand what is driving performance.

Essential:

• Minimum 2 years' experience within a Technical function in a ready-to-eat chilled food manufacturing environment.
• Strong analytical and problem-solving skills.
• Confident interpreting technical data and identifying trends.
• Able to communicate findings and influence teams to drive improvements.
• Strong attention to detail with a practical, results-focused approach.

Desirable:

• Experience using root cause analysis methodologies.
• Knowledge of microbiology, food chemistry and ready-to-eat food production.
• Knowledge of retailer Codes of Practice.
• Food Science, Food Technology or equivalent qualification.
• Level 4 Food Hygiene.
• Level 4 HACCP.