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Senior Technology Training Specialist

International Software Systems, IncAnnapolis, MD🇺🇸United StatesPosted 9 Sept 2026

Why This Role Stands Out

Shape the future of technology adoption at a renowned company by developing and delivering engaging training programs. You'll thrive in this role if you have a passion for education and a strong background in software training, contributing to a dynamic team environment. Embrace this opportunity to grow your expertise and make a significant impact.

Quick Overview

Seniority
Mid Senior
Work mode
On Site
Location
Annapolis, MD, United States
Posted
2 days ago
ArticulateMicrosoft Office

Job Description

Bachelor’s degree from an accredited university.       
II. Minimum Experience
a. At least five (5) years’ experience as a technology trainer with proprietary and/or advanced off the shelf software (such as Microsoft teams, Co-Pilot, OneNote, SharePoint, etc., applications).       
b. At least three (3) years’ experience with developing technical documentation.       
       
III. Experience, Responsibility and Capabilities 
Experience with Developing and delivering in person Instructor Led training for commercially available and proprietary software.      
Experience with Delivering customer training programs using adult learning principles to individuals and groups of users.      
Experience with Using Technical applications to support training development such as Camtasia, Articulate 360, Vyond, etc.      
Experience with Managing training projects from initiation through completion, ensuring timely delivery and quality outcomes.      
Ability to:
(1) Use methodologies to plan, track, and deliver high quality technical training.
(2) Develop technical documentation for commercially available and proprietary software (Quick Reference Cards, Quick Reference Guides, content for the web, etc.).
(3) Develop video and interactive recorded training to support technical processes.
(4) Coordinate multiple tasks, resources, and stakeholders effectively.
(5) Organize and manage time effectively to handle concurrent training initiatives and deadlines. 		      
Knowledge of Customer service standards when interacting with internal and external Subject Matter Experts.      
Knowledge of Identification and troubleshooting of user-defined challenges and implementing appropriate solutions.      
Knowledge of Microsoft Office applications including Teams, Co-Pilot, OneNote, and SharePoint.      
       
       
I. Education Qualifications

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