Salesforce CRM Administrator

EmersonMohali🇮🇳IndiaPosted 9 Oct 2026

Quick Overview

Seniority

Mid Senior

Employment type

Full Time

Work mode

On Site

Location

Mohali, India

Posted

2 days ago

SalesforceCRMERPMarketing Automation

Job Description

In this Role, Your Responsibilities Will Be:

Provide Salesforce CRM support (break/fix, configuration, enhancements, monitoring, testing, troubleshooting) in line with agreed service levels
Administer Salesforce environments including user management, security, profiles, roles, permission sets, and data access
Design, configure, and develop Salesforce solutions using declarative tools and custom development where required
Build and maintain flows, validation rules, reports, dashboards, and automation to support business processes
Develop and maintain Apex, Lightning Web Components (LWC), Visualforce (as required), and integrations
Support CRM enhancements, releases, and deployments following change management and governance processes
Proactively monitor system health, usage trends, and data quality to identify improvement opportunities
Collaborate with business stakeholders and product owners to translate requirements into scalable CRM solutions
Support integrations between Salesforce and other enterprise systems (ERP, marketing automation, digital platforms)

Who You Are:

You show strong initiative and ownership in complex situations and are proactive in identifying opportunities for improvement. You adapt your approach based on stakeholder needs, work effectively across global teams, and bring energy, focus, and follow‑through to everything you do. You balance technical depth with business understanding and are committed to delivering high‑quality, customer‑focused solutions.

For This Role, You Will Need:

1–3 years of hands‑on experience with Salesforce CRM administration and/or development
Strong experience with Salesforce configuration, security model, and standard CRM objects
Hands‑on experience with Apex, Lightning Web Components (LWC), SOQL, and Salesforce APIs
Experience building Salesforce automation using Flows, Process Builder (where applicable), and validation rules
Experience supporting Sales Cloud and/or Service Cloud (Experience Cloud a plus)
Understanding of Salesforce release management, environments, and deployment tools
Experience working with integrations, data migration, and data quality best practices
Solid understanding of CRM best practices, scalable design principles, and governance.

Preferred Qualifications that Set You Apart:

Capability Progression by Role Level

Category	CRM Admin / Dev – Junior
Experience Level	1–3 years Salesforce experience
Salesforce Certifications (Recommended)	Salesforce Certified Administrator
CRM Administration Skills	User setup, profiles, permission sets, reports & dashboards
Automation & Configuration	Basic Flows, validation rules, page layouts
Development Skills	Basic Apex understanding, simple LWCs
Tools & Platforms	Salesforce UI, basic Flow Builder
Integrations & Data	Data import/export tools
Business Partnership	Follows defined requirements

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.