Lead IT Support Engineer - Banking & Finance

Ready to take the next step in your career?
Join a global investment firm that combines quantitative research, technology, and market expertise to identify opportunities across public and private markets. Built on a foundation of innovation and computational finance, the organization has grown into a large international business while maintaining a culture of creativity, collaboration, and continuous discovery.
Don’t miss out on this exciting opportunity and apply today!

Responsibilities

Own and manage core End User Computing (EUC) technologies across the environment.
Act as a senior escalation point for complex technical issues and troubleshooting.
Drive improvements across Windows, Microsoft 365, collaboration platforms, and mobility solutions.
Collaborate with engineering teams on automation initiatives and infrastructure upgrades.
Mentor junior engineers and provide technical guidance.
Contribute to a high-performance, engineering-focused technical culture.

Skills/Must Have

Strong experience in End User Computing / Modern Workplace engineering within enterprise environments
Deep knowledge of Windows desktop environments, Office 365, Citrix, SCCM, and collaboration tools
Strong PowerShell and/or Python scripting capability for automation and support tooling
Experience delivering large-scale infrastructure upgrades, rollouts, or EUC transformation projects
Ability to act as a senior escalation point for complex technical and production issues
Strong understanding of endpoint management, remote access, and enterprise mobility solutions
Experience working closely with engineering, infrastructure, and business stakeholders
Location:
New York (3x per week onsite)
Salary:
Up to $400,000 Total Compensation (Depending on experience)