Bilingual Sales Branch Coordinator

Sherwin-Williams is seeking a Bilingual Sales Branch Coordinator to support our manufacturing-focused branch operations. In this on-site role, you'll coordinate daily sales and service activities, assisting customers, sales reps and operations teams in both English and Spanish. You will process orders and quotes, manage customer inquiries, and help track inventory and deliveries to ensure accurate, on-time fulfillment. Working in a safety- and performance-driven culture, you'll maintain branch records and CRM data, support merchandising and promotions, and contribute to a positive, inclusive environment with strong opportunities for training and career growth.

Responsibilities

• Coordinate daily sales and service activities for the branch in English and Spanish
• Support branch manager with scheduling, order processing and inventory coordination
• Serve as primary bilingual point of contact for walk-in, phone and commercial customers
• Prepare quotes, process sales transactions and track open orders and deliveries
• Maintain accurate records, reports and documentation in branch systems and CRMCollaborate with sales reps and operations to meet service, safety and quality standards
• Assist with merchandising, product displays and promotional programs
• Resolve basic customer issues and escalate complex matters when needed

Required Skills

• Bilingual English-Spanish communication
• Sales order processing
• Customer service
• Inventory coordination
• CRM and POS systems
• Data entry and reporting
• Branch operations support
• Time management
• Conflict resolution
• Basic MS Office (Excel, Outlook, Word)