District Manager - Virginia & Maryland

Pay: $94,000 - $122,000/annually; bonus eligible

District Stores: 10

Virginia: Chesapeake, Chesterfield, Richmond, Hampton, Dale City, Chantilly, Fredericksburg, Leesburg

Maryland: Crofton, Glenarden

JOB SUMMARY

As a District Manager, you will provide leadership and operational oversight for multiple stores within your assigned District. You will be directly accountable for monitoring and exceeding District goals in revenue, key operational performance indicators (KPIs), and profitability. A core part of this role involves empowering your Store Directors to surpass company standards, boosting Team Member engagement and development, cultivating an exceptional customer-centric environment, and continuously refining strategies to achieve top results.

ESSENTIAL FUNCTIONS

• Develop and execute comprehensive District strategies aligned with overall company objectives, translating them into actionable plans for Store Directors and their teams.
• Achieve the District's financial and operational goals, maximizing sales and profitability through data-driven planning and expense control.
• Proactively monitor and analyze operational statistics to quickly identify trends, variances, and issues. Dedicate time to deep-dive root cause analysis to develop and execute effective SMART action plans that deliver sustainable corrective measures.
• Champion and lead a customer-centric culture by putting customer needs at the center of operations. Coach and empower the team to be effective problem-solvers, ensuring all stores deliver experiences that meet core values and directly translate into high customer satisfaction and loyalty.
• Maintain strong accountability and adherence to all operational standards, policies, and procedures, and ensure safety and risk management standards are executed.
• Forge strong relationships and collaboration with peers, cross functional partners and Home Office partners to leverage expertise in developing and executing strategies
• Build and sustain high-performing District teams through expert talent management and succession planning. Implement strategic recruitment, coaching, and performance management. Dedicate time to store visits to mentor and assign stretch assignments to high-potential talent, fueling the company's future growth.
• Proactively assess and manage District-wide staffing levels to ensure all key leadership and operational positions are filled with top-tier talent. Consistently follow up with Store Directors on store-specific staffing needs and collaborate with the Talent Acquisition Team to strategically source and recruit top external candidates.
• Build, develop, and mentor a team of store leaders to effectively drive initiatives that support the company's broader strategic goals. Ensure proper leadership alignment on key business drivers to successfully navigate and lead teams within a fast-paced retail environment.
• Drive high Team Member Engagement by actively fostering open communication, providing clear, attainable goals, and showing appreciation through recognition. Serve as an active listener, quickly act on feedback, and cultivate a positive, inclusive work environment that connects our teams to the company’s values.

QUALIFICATIONS

• Bachelor's Degree preferred.

• Minimum 3 years of leadership and management experience in a multi-unit retail operations role.

• Proficiency in Microsoft Office products (i.e. Outlook, Word, Excel, PowerPoint).

• Results-oriented drives a culture of accountability and possesses exceptional verbal and written communication skills with the ability to articulate clearly and concisely to all levels of the organization.

• Extensive travel within the District is required, along with flexibility as business needs dictate (i.e., nights, weekends, and holidays).

• Demonstrated experience of cross-divisional partnership and collaboration.
• Ability to effectively manage competing business demands while consistently ensuring execution and high-quality results.

WORKING CONDITIONS

• Ability to stand and walk for extended periods, frequently moving throughout large retail store environments.

• Capable of occasionally lifting and carrying items weighing up to 50 pounds.

• Extensive travel required, including driving and flying, which may involve prolonged periods of sitting.

OUR MISSION, VISION, VALUES
MISSION: We empower people to design their best life at home through style, quality, and everyday value.

VISION: To be the most loved home brand inspiring people to live beautifully every day.

VALUES:
Create and Inspire – Creativity and innovation inspire our customers and each other to do better and be better together.
Win Together – Great teams are inclusive, collaborative, and high performing. Our best work and best experiences come from valuing every voice and working together to win.
Do The Right Thing – Design it right, make it right, and always do it right – with integrity, transparency, and accountability for our customers, our team and community at large.
Make It Better – Strive to continually learn and improve. Use data-driven insights, take smart risks and drive innovation, efficiency, and efficacy in everything we do.
Enjoy the Ride – Happy teams perform better and find greater fulfillment and enjoyment at At Home.

To learn more about At Home, please click Company Overview.

SUMMARY OF BENEFITS

At Home is proud to offer competitive pay and benefits, including but not limited to:

Part-Time

- 401(k) W/ Employer Match

- Dental, Vision, Life

- 25% Store Discount (Seasonal TMs Included)

Full-Time – All Prior Benefits PLUS

- Medical Insurance

- Flexible Spending Accounts

- Paid Time Off, Holidays, and Volunteer Time