Member Care & Dispute Resolution Specialist

HESTA Super in Melbourne is seeking a Dispute Resolution/Member Care Representative. This role involves managing complaints for members and ensuring fair resolutions. You will leverage your analytical skills and empathy to handle both internal and external disputes, creating positive experiences for members who face challenges.

The ideal candidate will have experience in dispute resolution, excellent communication skills, and a strong focus on customer service. This position offers numerous benefits including additional leave and professional development funding.