Client Account Administrator

At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.

We are seeking an organised, personable Client Account Administrator to join our team at Southern Counties on a full-time permanent basis.

Southern Counties Veterinary Specialists is a multidisciplinary referral centre based in Ringwood, Hampshire, offering a wide range of specialist veterinary services. We have recognised specialists in the fields of anaesthesia, cardiology, dermatology, internal medicine, oncology, opthalmology, neurology, orthopaedics, diagnostic imaging, spinal surgery, soft tissue surgery. We also have an animal rehabilitationteam.

How You’ll Make a Difference

The role will include liaising with our clinicians on client accounts and being heavily involved with the debtor management of the Practice including pricing client accounts, issuing client invoices, processing insurance claims, inputting payments, cashing up, Bacs payments and other office duties. You will need to be confident in talking to clients on the telephone about their account and discussing payment options with them in sometimes sensitive situations.

You will also be a financial point of contact for our clients both on the telephone and in person. To ensure robust and financially-sound decision-making, striving at all times to continually improve quality, accuracy and efficiency.

Working Pattern

You Might Be a Great Fit If...

You are a friendly, organised and customer-focused individual who enjoys working as part of a team. You’ll bring:

How We’ll Support You

At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. When you join us, you’ll benefit from:

What We Offer Our Team

We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.

Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.