ServiceNow Tech Consultant or Business Consultant with TNI/ TSM (telecom)

Job Title: ServiceNow Tech Consultant or Business Consultant with TNI/ TSM

Location: Remote

Type: Fulltime Position

Job Description

Must Have Technical/Functional Skills

ServiceNow Tech Consultant or Business Consultant with

TNI(Telecom Network Inventory) / TSM (Telecommunication Service Management) experience

Roles & Responsibilities

The ideal candidate will have:

• Service Management and Telecom Operations experience.
• Multiple end-to-end TNI/TSM implementation or remediation engagements.
• Strong telecom inventory modelling expertise.
• Deep knowledge of network circuits, connectivity services, and telecom operations.
• Experience leading data migration and inventory reconciliation projects.
• Experience working with NOC, Engineering, Service Delivery, and Operations teams.
• Proven track record in production go-live, cutover planning, and operational adoption initiatives.
  

Nice-to-Have Experience

• Telecom Service Operations Management (TSOM)
• 5G Network Inventory
• Cloud Connectivity Modeling
• Datacenter Capacity Management
• Service Mapping
• Large-scale telecom transformation programs

Certifications:

1. CSA
2. ITIL Foundation
3. TNI implementation experience
4. TSM implementation experience
5. CMDB/CSDM experience
6. Telecom inventory modeling experience
7. Data migration & reconciliation experience