Senior Technical Support Engineer II - Global, Shift-Ready

Ping Identity is seeking a Senior Technical Support Engineer II to ensure seamless customer experiences through high-quality technical assistance. You will be part of a global team with a shifted schedule, including weekend coverage, handling product-specific cases and escalations.

You will troubleshoot across Linux/Unix/Windows, Java and web servers, supporting cloud platforms like AWS, Azure, and GCP. Collaboration, proactive communication, and a customer-first mindset are essential to succeed