Service Technician I

Service Technician I | Wolcott, CT, United States | On-site

This employer is a world-leading provider of integrated security solutions, dedicated to protecting, connecting, and optimizing businesses globally. With a strong commitment to client experience and a purpose to make the world a safer place, they leverage a vast network of over 13,000 colleagues across 40 countries. They offer a comprehensive portfolio of advanced security systems and services, empowering clients with state-of-the-art solutions.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application and system issues, working both independently and collaboratively.
• Execute preventative maintenance tasks to maximize system availability and identify potential faults.
• Perform routine configuration changes, including user permissions and application settings.
• Document all system modifications accurately using a digital change control system.
• Conduct pre-deployment testing for all upgrades and major modifications.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Proficiency in network communications and IP addressing.
• Excellent problem-solving, analytical, and time management skills.
• Strong written and verbal communication abilities.

What's On Offer

• Comprehensive benefits package including medical, dental, vision, and life insurance.
• 401K with a 60% company match.
• Paid time off for vacation, holidays, and sick days.
• Opportunities for professional growth and paid company training.
• Company-provided vehicle, laptop, and cell phone.

Apply via Haystack today!