Quick Overview
Job Description
Job Description
Job Description
Logistics Specialist (Carrier Sales focus)
Reports To: Director of Marketing
Position Type: Full-Time
Location: Omaha Office (minor travel may be required at times)
Position Overview
The Logistics Specialist with Carrier Sales focus & Equipment Support track is a developmental role designed to transition into a Carrier Account Executive (Carrier Sales) position within approximately 9 months. This individual will support daily freight operations while at times also assist with trailer and leasing operations.
The role combines operational execution, asset protection, and progressive carrier sales development.
Core Responsibilities
Operational Execution & Load Management Execute daily track-and-trace responsibilities with 100% compliance to customer requirements
Maintain proactive communication with drivers, carriers, and internal teams
Enter load data with no less than 99% accuracy
Ensure target rate, miles, weight, commodity, stop hours, and documentation are accurate and complete
Maintain disciplined follow-up for POD collection and billing accuracy
Support Customer and Carrier Account Executives with daily execution tasks
Performance Expectations:
Email responses within 15 minutes during business hours
Teams message responses within 5 minutes during business hours
Zero unbilled revenue over 30 days
Clear documentation on all exceptions
99% load-entry accuracy
2.
Carrier Sales Development
0–3 Months
Learn RFG systems, processes, and transportation fundamentals
Understand trailer types, commodities, and plant operations
Gain working knowledge of driver regulations and limitations
Begin communicating directly with carriers and drivers
Understand lanes, customer shipping habits, and recurring freight patterns
Shadow rate negotiations and carrier development calls
Learn target rate strategy and load-level margin math
3–6 Months
Begin quoting loads under supervision
Negotiate spot loads carrier rates with oversight
Develop working knowledge of load-level margin
Understand target rate versus booked rate variance
Assist in booking freight for dedicated and transactional trucks
Demonstrate understanding of spread, margin, and accessorial recovery
Troubleshoot shipping issues independently with escalation awareness
6–9 Months
Manage 1–2 trucks or develop 1–2 carrier relationships
Handle most carrier-related issues without supervision
Demonstrate financial awareness at load level
Understand contribution to company margin goals
Recognize the impact of deadhead, fuel, and accessorial management
Begin acquiring carrier business independently
Show readiness to transition into Carrier Account Executive role
3.
Equipment & Leasing Support
From time to time, assistance may be required with trailer check-in and check-out inspections, trailer condition reports, troubleshooting recurring mechanical or tire-related issues, and identifying cost-saving opportunities related to repairs and vendor management. Growth Path
This role is designed as a progression track. Within approximately 9 months, high-performing individuals are expected to transition into a Carrier Account Executive position with direct revenue responsibility.
Success requires mastery of execution, asset awareness, and progressive carrier development skills.
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