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Business Development Manager

Pragma Edge IncNew York, NY🇺🇸United States

Why this role stands out

This Customer Success Manager role offers a fantastic opportunity to grow your career by engaging with innovative Generative AI solutions and contributing to enterprise digital transformation. You'll thrive here if you possess strong communication skills and a passion for building client relationships, with the flexibility of a hybrid work model. Don't miss out on this chance to join a reputable company and make a significant impact!

Quick overview

SeniorityMid Senior
Work modeHybrid
LocationNew York, NY, United States
CRMCold CallingLead GenerationOutreachProspectingGenerative AIBusiness Development

Job description

Business Development Manager - Gen AI Practice

Introduction

The Business Development Manager in the Gen AI Practice will be responsible for driving growth, client engagement, and business development across the United States, with a focus on the Northeast and Central regions. This role involves customer success, strategic account development, go-to-market execution, and new business acquisition to expand the company's Generative AI practice.

Responsibilities

  • Drive new business development for the Gen AI practice in the Northeast and Central regions.
  • Execute regional go-to-market strategies for targeted industries, accounts, and service offerings.
  • Identify, target, and pursue new client accounts through outbound prospecting, cold calling, and networking.
  • Build and maintain a pipeline of qualified leads aligned with revenue growth targets.
  • Engage with CXOs and decision-makers to understand business challenges and position Gen AI solutions.
  • Collaborate with internal teams to align GTM messaging, campaign priorities, and solution positioning.
  • Conduct client presentations, capability discussions, and solution positioning for prospects.
  • Support lead generation campaigns, appointment setting, and client conversion efforts.
  • Coordinate internal teams for proposals, demos, and closing new opportunities.
  • Build long-term relationships with clients to enable account growth and retention.
  • Maintain accurate opportunity tracking and pipeline visibility in CRM systems.

Requirements

Required Experience

  • 8+ years in customer success, business development, or sales roles.
  • Proven experience in cold calling, lead generation, and acquiring new business.
  • Experience with enterprise clients in the U.S., especially in the Northeast and Central regions.
  • Exposure to AI solutions or digital transformation services is preferred.

Required Skills

  • Strong business development and hunting mindset.
  • Experience in Go-to-Market strategy and execution.
  • Skills in cold outreach, lead qualification, and pipeline generation.
  • Ability to build executive relationships and manage client conversations.
  • Understanding of customer success principles and value realization.
  • Knowledge of Gen AI concepts and business transformation opportunities.
  • Excellent presentation, communication, and negotiation skills.
  • Proficiency in CRM tools and sales tracking systems.

Preferred Qualifications

  • Experience in AI, cloud, SaaS, or digital engineering services.
  • Ability to travel within assigned regions based on business needs.

Key Competencies

  • Go-to-market strategy and execution
  • New logo acquisition
  • Hunting and outbound sales
  • Lead generation and cold calling
  • Customer relationship management
  • Gen AI solution positioning
  • Opportunity conversion and revenue growth

Why This Role

This role offers the opportunity to play a strategic role in expanding a Gen AI practice in the U.S. market, contributing to a fast-growing AI services portfolio while shaping market presence in high-priority regions.

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