Why this role stands out
This Customer Success Manager role offers a fantastic opportunity to grow your career by engaging with innovative Generative AI solutions and contributing to enterprise digital transformation. You'll thrive here if you possess strong communication skills and a passion for building client relationships, with the flexibility of a hybrid work model. Don't miss out on this chance to join a reputable company and make a significant impact!
Quick overview
Job description
Business Development Manager - Gen AI Practice
Introduction
The Business Development Manager in the Gen AI Practice will be responsible for driving growth, client engagement, and business development across the United States, with a focus on the Northeast and Central regions. This role involves customer success, strategic account development, go-to-market execution, and new business acquisition to expand the company's Generative AI practice.
Responsibilities
- Drive new business development for the Gen AI practice in the Northeast and Central regions.
- Execute regional go-to-market strategies for targeted industries, accounts, and service offerings.
- Identify, target, and pursue new client accounts through outbound prospecting, cold calling, and networking.
- Build and maintain a pipeline of qualified leads aligned with revenue growth targets.
- Engage with CXOs and decision-makers to understand business challenges and position Gen AI solutions.
- Collaborate with internal teams to align GTM messaging, campaign priorities, and solution positioning.
- Conduct client presentations, capability discussions, and solution positioning for prospects.
- Support lead generation campaigns, appointment setting, and client conversion efforts.
- Coordinate internal teams for proposals, demos, and closing new opportunities.
- Build long-term relationships with clients to enable account growth and retention.
- Maintain accurate opportunity tracking and pipeline visibility in CRM systems.
Requirements
Required Experience
- 8+ years in customer success, business development, or sales roles.
- Proven experience in cold calling, lead generation, and acquiring new business.
- Experience with enterprise clients in the U.S., especially in the Northeast and Central regions.
- Exposure to AI solutions or digital transformation services is preferred.
Required Skills
- Strong business development and hunting mindset.
- Experience in Go-to-Market strategy and execution.
- Skills in cold outreach, lead qualification, and pipeline generation.
- Ability to build executive relationships and manage client conversations.
- Understanding of customer success principles and value realization.
- Knowledge of Gen AI concepts and business transformation opportunities.
- Excellent presentation, communication, and negotiation skills.
- Proficiency in CRM tools and sales tracking systems.
Preferred Qualifications
- Experience in AI, cloud, SaaS, or digital engineering services.
- Ability to travel within assigned regions based on business needs.
Key Competencies
- Go-to-market strategy and execution
- New logo acquisition
- Hunting and outbound sales
- Lead generation and cold calling
- Customer relationship management
- Gen AI solution positioning
- Opportunity conversion and revenue growth
Why This Role
This role offers the opportunity to play a strategic role in expanding a Gen AI practice in the U.S. market, contributing to a fast-growing AI services portfolio while shaping market presence in high-priority regions.
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