Sales Executive

Inside Sales Executive – Citation Group
Location: Hybrid – 4 days in our Glasgow office

Citation Group is one of the UK’s leading providers of HR, Employment Law, Health & Safety, and ISO certification services, supporting over 100,000 businesses nationwide. We help businesses stay compliant, reduce risk, and grow with confidence through expert advice, software, and outsourced support.

We’re now looking for a driven Inside Sales Executive to join our high-performing sales team at an exciting time of continued growth and investment.

The Role

This role is focused entirely on our existing client base, working over the phone.

You will be speaking to businesses who already use Citation services, identifying opportunities to add value, and upselling and cross-selling additional products and services that support their compliance and business needs.

You’ll own the full process from start to finish:

• Engaging warm, existing clients over the phone

• Identifying needs and opportunities

• Delivering tailored solutions

• Handling objections with confidence

• Closing deals and driving revenue growth

• Managing your pipeline through CRM systems

What we’re looking for:

• Proven success in a target-driven sales role

• Strong closing ability and confident communicator

• Resilient, ambitious, and motivated by earning potential

• Experience managing a sales pipeline

• Comfortable using CRM systems

Why join Citation Group?

• Sell into a large, established existing client base (no cold prospecting)

• 30 years of market leadership with continued strong growth

• Backed by leading global investors

• High-energy, supportive sales culture with real progression opportunities

Earnings & Rewards

This is a high earning potential role with multiple layers of reward:

• Uncapped monthly commission

• High performance allowance

• Quarterly bonus scheme

• Annual bonus opportunities

• Strong overall earning potential for top performers

Benefits

• 33 days holiday (including bank holidays) + your birthday off

• Clear career progression and development opportunities

• Supportive, ambitious and fast-paced sales environment

This is a fantastic opportunity for a strong salesperson who wants to step into a telephone-based sales role with a warm client base, where performance directly translates into earnings.

If you’re ambitious, competitive, and ready to maximise opportunity within an existing client base, we’d love to hear from you.