Technical Support Sales Engineer

We are seeking a highly motivated individual with proven presentation skills and demonstrated effective sales methods. As a Technical Support Sales Engineer, you will be supporting the National Sales Managers" efforts through technical training, developing technical documentation and assisting with customer needs.

Requirements

• Serve as the primary technical resource for customers and the sales team by providing product expertise, troubleshooting support, and application guidance for emergency lighting systems and controls.
• Develop and deliver technical presentations, product training, sales support materials, and documentation, including specifications, manuals, submittals, and technical briefs.
• Collaborate with National Sales Managers, customers, and engineers to identify project requirements, recommend technical solutions, and ensure products meet system specifications.
• Assist with customer demonstrations, turnkey projects, technical consultations, and formal sales proposals while supporting business development initiatives.
• Maintain expert knowledge of the company's product portfolio, emergency lighting technologies, and industry trends to recommend effective, application-specific solutions.
• Build and maintain strong customer relationships through responsive technical support, training, and periodic travel for onsite meetings, consultations, and industry events.

Qualifications

• Must have 3+ years of experience in technical sales, sales engineering, applications engineering, or technical support - Must have a bachelor's degree in Engineering, Business, or equivalent - Must have strong mechanical and technical aptitude with the ability to troubleshoot products, interpret customer requirements, and recommend effective technical solutions.
• Must have excellent presentation, communication, and relationship-building skills, with the ability to train customers, support sales teams, and deliver technical presentations.
• Must have the ability to travel up to 30% for customer meetings, product demonstrations, training, trade shows, and sales support activities.

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