Automotive Sales Consultant

Job Title
Automotive Sales Consultant — Napleton Chevrolet of St. Charles
Location
St. Charles, IL
Employment Type
Full-time
About Us
Napleton Automotive Group is a family-owned dealer group with stores across Chicagoland and Wisconsin, representing Chevrolet, Buick, GMC, Ford, Hyundai, Genesis, Chrysler, Dodge, Jeep, and Ram. Napleton Chevrolet of St. Charles serves the Fox Valley — St. Charles, Geneva, Batavia, Elgin, West Chicago, Wheaton, and Aurora. It's a strong, dense market with steady traffic: commuting families, local contractors, and repeat customers who've bought here before.

You're not starting from zero every month. Position Overview
As a Sales Consultant, you help customers find the right vehicle and guide them through the entire process — first hello to handing over the keys. You'll work leads, greet walk-ins, demonstrate vehicles, present numbers, and follow up with people who aren't ready yet. You don't need to have sold cars before. You need to be someone people trust, someone who follows up when they say they will, and someone who wants to get paid for how hard they work rather than how many hours they sit at a desk.

What You'll Do
Work with customers
Greet and qualify walk-in traffic; find out what someone actually needs before showing them anything
Respond to internet leads and phone inquiries quickly — speed matters more than polish
Conduct product demonstrations and test drives
Present pricing, payment options, and trade-in values clearly and honestly
Ask for the sale, handle objections, and close
Follow up
Maintain consistent contact with unsold prospects — most deals happen on the second or third conversation
Stay in touch with past customers for referrals, service, and repeat business
Log every interaction in the CRM so nothing falls through the cracks
Know the product
Learn the Chevrolet lineup in depth: Silverado 1500 and Heavy Duty, Colorado, Tahoe and Suburban, Traverse, Equinox, Blazer, Trax, Trailblazer, and Corvette
Get fluent in the truck details buyers actually ask about — payload and tow ratings, cab and bed configurations, Duramax diesel vs. gas, Z71 and Trail Boss packages, and the trim walk from WT to High Country
Understand the EV lineup and how to talk about it plainly: Equinox EV, Blazer EV, and Silverado EV, plus range, home charging, public charging, and available incentives.

Half the job with EV shoppers is answering questions nobody's answered honestly for them yet
Know the family-hauler ladder — Trax through Suburban — and be able to place a customer correctly the first time
Understand Express vans and GM commercial/fleet programs for local trades and small businesses
Complete GM manufacturer certification training (we pay for it)
Stay current on inventory and available incentives, both new and pre-owned
Deliver the experience
Coordinate with the finance team and management on deal structure
Perform thorough vehicle deliveries — set up the myChevrolet app and OnStar, pair the phone, walk the features
Follow up post-sale and earn a good survey score honestly
Represent the store well in a community where reputation travels fast
What We're Looking For
Required
Strong communication skills and a genuine willingness to talk to strangers
Self-motivation — nobody will stand over you and tell you to make calls
Reliability and a professional appearance
Basic computer and smartphone proficiency
Valid driver's license with an acceptable driving record
Availability to work a retail schedule including Saturdays
Ability to pass a background check and pre-employment screening
High school diploma or equivalent
Preferred, not required
Previous automotive sales experience
Any commissioned sales, retail, restaurant, hospitality, or customer service background
Bilingual — Spanish is a real advantage in this market
Truck, trailer, or construction familiarity — it goes a long way with Silverado buyers
Comfort explaining EVs and charging to a skeptical customer
Small business or commercial/fleet sales experience
Military service
CRM experience
Who tends to do well here
People who are competitive with themselves
People who'd rather have an uncapped pay plan than a safe salary
People who follow up on day 30 when everyone else quit on day 3
People who are coachable and actually apply what they're taught
Compensation & Benefits
Commission and volume bonus pay plan with a training guarantee while you ramp up
$50,000–$120,000+ annually; top performers earn more
Paid training, including Stellantis manufacturer certification
Medical, dental, and vision insurance
401(k) with company match
Paid time off
Employee vehicle purchase and service discounts
Real promotion path — many of our managers started on the floor
How to Apply
Apply directly through this posting.

No automotive experience necessary; we train the right people. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Napleton Automotive Group is an equal opportunity employer and maintains a drug-free workplace.