Change Management Specialist

RESPONSIBILITIES

Kforce has a client in Juno Beach, FL that is seeking a Change Management Specialist.

Key Responsibilities

• Translate change strategies into detailed implementation and execution plans
• Develop and maintain change activity plans, deliverable schedules, milestones, dependencies, risks, and action items
• Coordinate change activities with business, project, product, technology, communications, training, and other workstreams
• Support readiness and adoption activities throughout the lifecycle of an initiative
• Identify and escalate adoption risks, stakeholder concerns, execution gaps, and dependencies
• Conduct and maintain stakeholder assessments and segmentation
• Support stakeholder interviews, workshops, working sessions, demonstrations, and feedback sessions
• Conduct and maintain change impact assessments across roles, processes, systems, workflows, behaviors, and ways of working
• Translate identified impacts into communications, learning, engagement, readiness, and reinforcement needs
• Track stakeholder feedback, concerns, resistance themes, and follow-up actions
• Support change champion, advocate, or superuser networks when appropriate
• Develop audience-specific communications, leadership messages, presentations, FAQs, talking points, release communications, and change materials
• Maintain integrated communication and engagement calendars
• Coordinate content reviews, approvals, timing, and distribution
• Create leader and manager toolkits that enable consistent communication
• Translate complex project and technical information into clear, concise, audience-appropriate messages
• Assess learning and enablement needs based on stakeholder and change impacts
• Develop or coordinate role-based training materials, job aids, quick-reference guides, demonstrations, and support resources
• Coordinate training sessions, demonstrations, office hours, and other enablement activities

REQUIREMENTS:

• Minimum 5 years of professional experience in organizational change management, with demonstrated hands-on responsibility for executing change activities on complex business transformation and/or technology-enabled initiatives
• At least 3 years of hands-on experience developing and executing stakeholder engagement, change impact assessments, communications, readiness, learning/enablement, adoption, and reinforcement activities
• Demonstrated experience supporting multiple workstreams, releases, or concurrent initiatives and managing change deliverables against project milestones
• Demonstrated ability to translate complex business, process, and technical information into clear, audience-appropriate communications and enablement materials
• Experience conducting stakeholder assessments and change impact assessments and translating findings into actionable change activities
• Experience supporting readiness assessments, training/enablement, go-live or release support, feedback collection, and post-implementation adoption activities
• Experience collecting, analyzing, and synthesizing stakeholder or end-user feedback into actionable themes and recommendations
• Demonstrated ability to work independently, manage competing priorities, and produce high-quality deliverables with limited supervision
• Proficiency with Microsoft 365 tools, particularly PowerPoint, Excel, Word, Teams, and SharePoint
• Ability to work onsite as required for stakeholder engagements, workshops, training, leadership events, implementation activities, and other critical milestones

Preferred Qualifications

• 7+ years of organizational change management or related transformation experience
• Experience supporting Agile, product-based, iterative, MVP, or phased implementations
• Experience with digital transformation, AI-enabled solutions, process transformation, or enterprise technology implementations

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer.

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