Legal Case Manager - Massachusetts Personal Injury (PI)

Location: Remote
Practice Area: Personal Injury (PI)
Experience Required: Massachusetts & Texas PI Law

About Bush & Bush Law Group

Bush & Bush Law Group is a client-focused and results-driven law firm dedicated to delivering top-tier legal services in personal injury law. Our team is known for strong legal advocacy, attention to detail, and a compassionate approach to client care. We are expanding our practice in different stets and seeking a skilled Legal Case Manager to support our growing docket in Massachusetts.

Position Summary

We are seeking a highly organized, motivated, and experienced Legal Case Manager with a strong background in Personal Injury law in Massachusetts. The ideal candidate will manage a caseload from intake through settlement or trial preparation, ensure all case deadlines are met, and provide exceptional support to attorneys and clients.

• Manage a high-volume caseload of personal injury matters from intake to resolution
• Communicate with clients, medical providers, insurance adjusters, and defense counsel
• Obtain and review medical records, bills, and other case-related documents
• Prepare demand packages and assist in settlement negotiations
• Maintain case files and calendaring to ensure all deadlines are tracked
• Draft correspondence, case summaries, and legal documents as needed
• Work closely with attorneys to develop case strategies and prepare for litigation or settlement
• Ensure compliance with legal procedures and deadlines in Massachusetts
• Provide empathetic, responsive support to clients during all stages of their cases

Qualifications

• 3+ years of experience in Personal Injury case management
• Hands-on experience managing PI cases in Massachusetts is required
• Strong understanding of Massachusetts Personal Injury laws, court procedures, and pre-litigation process
• Excellent communication and interpersonal skills
• Highly organized and detail-oriented
• Proficient in legal case management software (e.g., Filevine, Smart Advocate, Needles, or similar)
• Bilingual (English/Spanish) is a plus
• Paralegal certificate or legal studies background preferred but not required

1. Competitive salary, based on experience
2. Bonus opportunities based on performance
3. Health and dental insurance
4. Paid time off and holidays
5. Opportunities for professional growth