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German Client Support Agent - Lisbon, Portugal

Cross Border TalentsBerlin, Berlin🇩🇪Germany

Why this role stands out

Embark on a rewarding career in client support with a leading travel company in vibrant Lisbon, Portugal, where you'll gain valuable experience optimizing marketing campaigns and troubleshooting for a multinational organization. This on-site role offers a supportive, multicultural team environment, comprehensive training, and an attractive accommodation package, making it an ideal opportunity for fluent German and English speakers seeking professional growth and a fantastic international experience. Apply now to join a company that values respect and human empowerment!

Quick overview

SeniorityMid Senior
Work modeOn Site
LocationBerlin, Berlin, Germany
Technical Support

Job description

Cross Border Talents is hiring German Client Support Agents to work in one of our Clients in Lisbon for a travel company project , Portugal.

You will be part of a rapidly growing multilingual client-facing team and will be working onsite with and alongside internal teams for a leading online multinational company. You’ll be guiding Client-Brands on the effectiveness of their ads - optimizing Marketing campaigns, providing technical support and troubleshooting issues.

Responsibilities as a Legal Online Operations Analyst:

Assist customers with booking of hotels, holiday packages and other travel-related services;

Provide helpful and effective service for both in travel”and post travel questions;

Assist customers with questions regarding payment, changes, cancellation,

Requirements for the Legal Online Operations Analyst Vacancy

Ability to work in a multicultural environment and as part of cross-functional teams;

Must be fluent in English and German;

Accommodation package to Lisbon, Portugal (Includes apartment, expenses and flight reimbursement)

Training and career development opportunities;

A culture of respect and human empowerment;

Very nice office space, served by several businesses and great access to public transportation

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