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Customer Product Solutions Manager, Aviation Robotics

DexterityRedwood City🇺🇸United States

Quick overview

Salary$135k - $165k/yr
SeniorityMid Senior
Employment typeFT
Work modeOn Site
LocationRedwood City, United States
RoboticsCustomer Success

Job description

About Dexterity
At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.
We’re starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world. Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven and hardware-agnostic and have already picked over 15 million goods in production. And did we mention we’re customer-obsessed?  Every decision, large and small, is driven by one question – how can we empower our customers with robots to do more than they thought was possible?
Dexterity is one of the fastest-growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We’re a diverse and multidisciplinary team with a culture built on passion, trust, and dedication.  Come join Dexterity and help make intelligent robots a reality!
About the Role
⚠️ This role focuses on hardware deployment and field execution and is not a traditional SaaS Customer Success or software implementation position. Travel up to 20%, including international, is required.
We are seeking a Customer Product Solutions Manager, Aviation Robotics to support the execution, documentation, and customer delivery of robotics programs within the aviation domain in this role, you will be customer-facing and manage customers’ expectations. You will partner closely with engineering, product, and GTM to manage program timelines, documentation, and deployment activities. You will help translate technical work into clear program plans and customer updates while ensuring alignment with internal standards and customer requirements.

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