Operations Supervisor, Fleet

Who we are

Gatik, the leader in autonomous middle-mile logistics, is revolutionizing the B2B supply chain with its autonomous transportation-as-a-service (ATaaS) solution and prioritizing safe, consistent deliveries while streamlining freight movement by reducing congestion. The company focuses on short-haul, B2B logistics for Fortune 500 retailers and in 2021 launched the world’s first fully driverless commercial transportation service with Walmart. Gatik's Class 3-7 autonomous trucks are commercially deployed across major markets, including Texas, Arkansas, and Ontario, Canada, driving innovation in freight transportation.

The company's proprietary Level 4 autonomous technology, Gatik Carrier™, is custom-built to transport freight safely and efficiently between pick-up and drop-off locations on the middle mile. With robust capabilities in both highway and urban environments, Gatik Carrier™ serves as an all-encompassing solution that integrates advanced software and hardware powering the fleet, facilitating effortless integration into customers' logistics operations.

About the role

We seek a highly organized, safety-conscious and experienced logistics and transportation professional to oversee the management and performance of our Autonomous Vehicle Operators (truck drivers) and local vehicle fleet. This role is critical in ensuring the efficient operation of vehicles on a complex route network, support of our customer deliveries and training / testing of our autonomous class 3-7 box trucks.  You will report to the Head of Operations and partner with other Operations Supervisors in your region as well as technical, mechanical, human resources, commercial,  and safety & compliance professionals. In this role, you will uphold exceptional safety standards, optimize driver schedules, manage truck readiness and maintenance, and ensure regulatory compliance within the fleet.

This role is onsite five days per week in Greater Toronto Area, Canada.

What you'll do

• Driver Hiring & Onboarding: Recruit, train, and onboard qualified drivers, ensuring compliance with all regulatory and company standards.
• Driver Supervision: Conduct ride-alongs, performance evaluations, and coaching to promote safety and service excellence.
• Safety & Compliance: Enforce Transport Canada, provincial (MTO/NSC), and internal safety policies; maintain driver qualifications, training, and testing programs.
• Fleet Maintenance Coordination: Schedule maintenance and repairs, track logs, inspections, and registrations, and ensure vehicle readiness.
• Route Scheduling: Plan daily routes, manage driver schedules, reduce overtime, and improve efficiency.
• Customer Support: Maintain strong relationships with customers, address service issues, and ensure delivery targets are met.
• Problem Solving: Address real-time logistical issues and provide hands-on operational support.
• Performance Monitoring: Track KPIs and operational data to identify areas for improvement.

What we're looking for

• High school diploma or equivalent required; Bachelor’s degree in Logistics, Transportation, or related field preferred.
• 3+ years of experience in transportation or fleet operations with a focus on driver supervision.
• Strong understanding of Canadian transportation regulations (NSC, MTO) and safety protocols.
• Experience with route planning tools and fleet management systems.
• Strong communication, leadership, and organizational skills.
• Valid Canadian commercial driver’s license (Class 1, Class 3, or equivalent) with a clean driving record.
• Comfortable operating Class 3–6 vehicles and working in a fast-paced, hands-on environment.
• Ability to work flexible hours and respond to operational needs outside of scheduled shifts.
• Ability to pass a background check, drug/alcohol screening, and MVR (driver’s abstract).