Security Awareness Program Analyst

Job#: 3048964

Job Description:
Security Awareness Program Analyst

Location: St. Louis, Missouri (Fully Remote)

Position Overview

We are seeking a Security Awareness Program Analyst to join an IT Communications and Security Awareness team. This role will support, operationalize, and advance a phishing awareness program and related reporting initiatives. The ideal candidate will work with internal stakeholders and third-party vendors to manage security awareness campaigns, phishing simulations, and data analysis. This individual will help drive reductions in cyber risk through education and awareness initiatives while providing insights to executive leadership through data visualization.

Key Responsibilities

• Support operational and tactical activities that contribute to the overall Security Awareness strategy.
• Manage and enhance the phishing awareness program and associated campaigns.
• Collaborate with internal teams and external vendors to coordinate program activities and deliverables.
• Represent the Security Awareness team in cross-functional and vendor meetings.
• Research, evaluate, and adapt security awareness content, programs, and materials.
• Stay current with emerging trends, technologies, and best practices related to phishing prevention and cybersecurity awareness.
• Assist in the evaluation and management of vendor relationships.
• Monitor, analyze, and report on program metrics and organizational data to measure effectiveness.
• Transform complex data into clear visualizations and executive-level presentations.
• Identify opportunities to reduce cyber risk and improve user security behaviors.
• Troubleshoot program challenges and recommend solutions.
• Implement process improvements and task automation initiatives.
• Manage program timelines, milestones, and deliverables while communicating status to stakeholders.
• Maintain service level agreements and identify opportunities for improvement.
• Ensure program activities align with applicable regulations, standards, and compliance requirements.

Required Qualifications

• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship.
• 2+ years of related experience.
• Experience administering or contributing to an IT Security Awareness program.
• Proficient with data analysis using Excel, including features such as pivot tables, VLOOKUPs, and macros.
• Experience with transforming data analysis into visual storytelling for leadership audiences.
• General understanding of cybersecurity principles and information technology practices.
• Experience planning projects, coordinating activities, and communicating project status.
• Experience contributing to the development of a team's standards, processes, and procedures.
• Must be committed to handling information with discretion and confidentiality.
• Commitment to incorporating security and compliance in all decisions and daily job responsibilities.

Preferred Qualifications

• Bachelor's degree in Cybersecurity, Information Technology, Communications, or a related field.
• Experience with or key understanding of managing a vendor to expectations outlined in a statement of work.
• Experience operationalizing a large, complex program.
• Experience working cross-functionally with other IT teams, business teams, and vendors.
• Familiarity with security awareness platforms and phishing simulation tools.
• Experience creating executive dashboards and reporting within data visualization tools.

Work Environment

• This position will allow for a remote work schedule.
• Semi-annual travel to company headquarters in St. Louis may be required for in-person meetings.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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