Quick Overview
Salary
$65 - $72/hr
Seniority
Mid Senior
Work mode
Hybrid
Location
Bell Gardens, CA, United States
Posted
22 hours ago
Job Description
Payrate: $65.00 - $72.00/hr.
Summary
The Business Marketing Technology team designs and operates the technologies that enable Company’s business marketers to execute campaigns at scale. This role is a leave-coverage engagement focusing on platform monitoring and issue management for our business marketing technology stack. The contractor will ensure uninterrupted operation of established processes, runbooks, and dashboards, while providing work direction and prioritization for a distributed team of support specialists.
Responsibilities
Qualifications
Skills
Pay Transparency: The typical base pay for this role across the U.S. is: $65.00 - $72.00/hr. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law.
Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary.
You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC’s use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded.
Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying “STOP” to messages or by contacting .
For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our .
#AditiConsulting
#26 - 06044
Summary
The Business Marketing Technology team designs and operates the technologies that enable Company’s business marketers to execute campaigns at scale. This role is a leave-coverage engagement focusing on platform monitoring and issue management for our business marketing technology stack. The contractor will ensure uninterrupted operation of established processes, runbooks, and dashboards, while providing work direction and prioritization for a distributed team of support specialists.
Responsibilities
- Monitor martech platform health and campaign audience reach using existing dashboards and alerting; flag anomalies against established baselines.
- Triage incoming platform issues using the existing triage framework; route and escalate to internal engineering and third-party vendor support teams.
- Provide day-to-day work direction, assignment, and prioritization for a distributed team of contingent support specialists.
- Run recurring team syncs and handoffs; unblock the support team and escalate capacity or coverage risks.
- Track open issues to resolution, maintain issue status and documentation, and communicate impact and timelines to affected stakeholders.
- Produce recurring platform health and audience-reach reporting for business stakeholders.
- Respond to internal partner-user requests and questions related to platform governance and access, following documented processes.
- Maintain existing reference documentation and runbooks; log gaps and recommendations for the full-time team to action.
- Carry the martech platform issue-management on-call rotation and coordinate coverage and handoffs across the support team.
Qualifications
- 5 years of experience in issue triage and incident/escalation management for enterprise marketing platforms.
- Hands-on operational platform experience.
- Experience coordinating and prioritizing work across a distributed, multi-time-zone support team.
- Hands-on operation of Salesforce Marketing Cloud or a comparable platform.
- Experience coordinating third-party vendor support and escalation paths.
- Clear written communication and status reporting to technical and non-technical stakeholders.
- Bachelor's degree required.
Skills
- Experience in business or B2B marketing.
- Experience with Salesforce Marketing Cloud.
- Analytical experience.
- Prior experience in a leave-coverage or short-term platform support engagement.
- Strong communication skills (written & verbal), attention to detail, results-oriented.
Pay Transparency: The typical base pay for this role across the U.S. is: $65.00 - $72.00/hr. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law.
Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary.
You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC’s use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded.
Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying “STOP” to messages or by contacting .
For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our .
#AditiConsulting
#26 - 06044
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