Health Plan Enrollment Representative

Software Guidance & Assistance, Inc., (SGA), is searching for a Health Plan Enrollment Representative for a Contract assignment with one of our premier Healthcare clients in Sacramento, CA.
Responsibilities :

• The Health Plan Enrollment Representative will support the Sales & Account Management Team as an Open Enrollment Specialist for the clients Health Plan. This hybrid role requires travel to assigned locations, including SHP sites for material pickup and drop-off, Benefit/Health Fairs, Wellness Events, and Open Enrollment Meetings. Responsibilities include educating employers, prospective and existing members, and brokers on benefits and plan offerings, answering questions, and representing the health plan in a professional and engaging manner. The schedule is intermittent and on-call based on Open Enrollment assignment volume, so flexibility and availability are required. This role requires health insurance knowledge, HIPAA awareness, strong customer-facing communication, and the ability to work independently across multiple event locations.

Required Skills:

• Experience with open enrollment, benefits, sales, or health plan member education
• Knowledge of the health insurance industry and benefit plan offerings
• Knowledge of HIPAA guidelines and customer confidentiality requirements
• Ability to travel to different Sutter Health Plan sites and event locations as assigned
• Ability to attend Benefit/Health Fairs, Wellness Events, and Open Enrollment Meetings
• Experience engaging with employers, prospective/existing members, and brokers
• Ability to answer customer questions clearly and professionally
• Availability for intermittent, on-call hours based on Open Enrollment meeting volume

Preferred Skills:

• Prior sales experience in a health plan, benefits, or insurance environment
• Prior open enrollment support experience
• Friendly, engaging, and self-starting communication style
• Experience supporting Sales & Account Management teams
• Ability to manage material pickup/drop-off at SHP sites

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SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
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