Quick Overview
Seniority
Mid Senior
Work mode
On Site
Location
Nashville, TN, United States
Posted
Yesterday
TCP/IPActive DirectoryAzureDNSJiraServiceNow
Job Description
Job Title: Service Desk Senior Analyst
Location: Nashville, TN (Onsite)
Job Type: Contract
Required Skills
- Windows 10/11 and Microsoft 365 support
- Active Directory, Azure AD / Entra ID, and identity management
- Networking basics: DNS, DHCP, TCP/IP, VPN, Wi-Fi troubleshooting
- ITSM tools: ServiceNow, Freshservice, Remedy, or Jira Service Management
- Endpoint management and remote support tools
- ITIL framework knowledge
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