Front Desk Concierge

When you work at Regency Oaks, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you.

Regency Oaks is hiring for a Full-time Front Desk Concierge!

RESPONSIBILITIES:

The Front desk/Concierge is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction and other appropriate assistance to residents, staff, guests and vendors. Performs a variety of clerical duties as assigned.

Location: Clearwater, FL

Hours: Full-time

Saturday 8:00a to 4:00p; Sunday 8:00a to 4:00p; Monday 4:00p to 12:00; Tuesday 4:00p to 12:00

What We Offer:

• $15.00/hour
• Paid Orientation
• Employee Meal Plan
• Full Benefits
• Vacation and Holiday Pay
• Scholarship Program/Tuition Reimbursement

DUTIES:

1. Provide on-going switchboard/telephone coverage.

2. Distribute packages, business mail and magazines.

3. Maintain visitor sign-in logs.

4. Monitor closed circuit security TV cameras and fire alarm board (where applicable).

5. Maintain security for admittance to all entries accessible to public.

6. Prepare maintenance work orders as requested by residents and staff.

7. Prepare correspondence, memo, and other documents.

8. Receives all persons who enter the Community in a courteous manner, informs, guides, directs or otherwise assists residents, visitors, staff or vendors tactfully and congenially to present the best possible image of the Community.

9. PRN - On-call

QUALIFICATIONS:

1. High School graduate.

2 Ability to communicate efficiently in English using proper grammar in a pleasant manner.

3. Typing and experience with Microsoft Office software.

4. Must be able to handle a multiplicity of routine tasks, following specific instructions carefully and general instructions completely.

5. Background Screening through AHCA - https://info.flclearinghouse.com

WE VALUE OUR EMPLOYEES AND SHOW APPRECIATION THROUGH…

• Scholarships and Educational Assistance Programs, because we value the development of our team members and promoting from within.
• Extraordinary Reward Program, because we value recognizing and appreciating our employees for their hard work.
• Our comprehensive benefits, because we value health and wellness for you and your family.
• A Free and Confidential Employee Assistance Program because we understand that life happens.
• Paid Training, Paid Time Off, and Paid Holidays.
• Medical, Dental, Vision, Life Insurance, Short- and Long-Term Disability, (401) K Retirement

HOSPITALITY FOCUS:

The Community fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:

• We greet residents, employees and guests warmly, by name and with a smile.
• We treat everyone with courteous respect.
• We strive to anticipate resident, employee and guest needs and act accordingly.
• We listen and respond enthusiastically in a timely manner.
• We hold ourselves and one another accountable.
• We embrace and value our differences.
• We make residents, employees and guests feel important.
• We ask “Is there anything else I can do for you?”
• We maintain high levels of professionalism, both in conduct and appearance, at all times.

• We pay attention to details.

Equal Opportunity Employer

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