Service Technician I

Service Technician I | Saint Charles, MO, United States | On-site

We're hiring on behalf of a world-leading provider of integrated security solutions, dedicated to protecting and optimizing businesses of all sizes. With a global presence and a commitment to client success, this organization empowers over 13,000 colleagues worldwide to make the world a safer place. They offer a comprehensive portfolio of video, access, intrusion, fire, and integrated systems and services, establishing themselves as a premier systems integrator and alarm monitoring company.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Work independently and collaboratively to diagnose and resolve application issues.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes, including user permissions and application settings.
• Document all system modifications through a digital change control tracking system.
• Perform pre-deployment testing of upgrades and major modifications, including on-site installations.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low-voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Experience with specific fire alarm systems (e.g., Bosch, Silent Knight, Simplex, Notifier, Edwards, Siemens) is a plus.
• NICET certification or State Fire License is preferred.
• Working knowledge of network communications and IP addressing.

What's On Offer

• Paid company training.
• Comprehensive benefits package including medical, dental, vision, and life insurance.
• 401K with a generous company match.
• Paid time off, including vacation, holidays, and sick time.
• Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!