Sales Support Representative

Sales Support Temp to Perm

Location: Hatfield

Job Type: Temp to Perm

Salary: £(phone number removed)

Hours: Full Time - 40 Hours a week

We are currently looking for a Sales Support professional to join our team on a temp-to-perm basis. This is an excellent opportunity for an organised and customer-focused individual looking to develop their career within a busy sales and customer service environment.

Key Responsibilities

• Process and enter customer purchase orders accurately.

• Set up new products and assign product numbers within the database.

• Respond to customer enquiries regarding previous orders and account information.

• Process exchange and special orders.

• Review and maintain accurate customer accounts.

• Handle customer questions and concerns, providing helpful and timely solutions.

• Support customers by phone, email and in person.

• Print shipping labels and generate billing invoices when required.

• Assist with marketing requests, internet orders and other special-order activities.

• Contact web customers to provide assistance and complete registrations.

• Build and maintain strong customer relationships through proactive communication.

• Carry out customer care surveys and follow up where required.

• Undertake any other duties as assigned.

About You

The successful candidate will have:

• Excellent customer service and communication skills.

• Strong computer and administration skills.

• Good organisational and problem-solving abilities.

• The ability to work accurately under pressure and meet deadlines.

• A flexible and proactive approach to work.

• The ability to work effectively as part of a team and collaborate across different departments.

• A professional approach to developing and maintaining customer relationships.

What We Offer

• Temp-to-perm opportunity.

• Supportive and collaborative working environment.

• Opportunity to develop your sales and customer service skills.

• Potential for long-term career progression.

WGCTEMPS

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Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency/business. Your application will be considered in competition with others and we will contact you within 3 working days.