People Operations Specialist

About Nscale

Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.

We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future.

About the Role

We are seeking a People Operations Specialist to support the People team in delivering best-in-class HR operations, employee experience, and people processes across Nscale. This is a hands-on, operational role that sits at the heart of our People function, ensuring that our people systems, data, and processes run smoothly as we scale rapidly.

You'll be the operational backbone of our People team-managing transactional excellence, maintaining accurate employee data, coordinating key people processes, and enabling seamless employee experiences from onboarding through offboarding. Your work will directly impact how our teams feel supported and how effectively our People leaders can focus on strategy.

What You'll Be Doing

People Operations & Process Management

• Manage day to day employee queries via JIRA for US and globally
• Manage core HR transactional processes including onboarding, off-boarding, transfers, and role changes, ensuring accuracy and timeliness
• Maintain the HRIS (Human Resource Information System) with high data integrity, ensuring all employee records are complete, current, and compliant
• Process employee documentation, employment contracts, and regulatory compliance requirements across multiple jurisdictions
• Support the administration of employee benefits programs, policies, and procedures
• Coordinate people-related communications and ensure consistent dissemination of HR policies and updates
• Create and maintain HR r data to enable key people metrics

Employee Experience & Support

• Serve as a point of contact for 1 tier employee inquiries regarding HR policies, benefits, and other
• Support new employee onboarding, ensuring smooth integration and access to tools and systems
• Maintain employee records, confidentiality, and document management in compliance with data protection regulations
• Identify and resolve operational bottlenecks that impact employee experience

Compensation & Equity Support

• Assist in the administration and tracking of compensation-related processes and payroll data submission
• Support the Equity Compensation team with data management, documentation, and administrative requirements for grant tracking and reporting
• Maintain accurate equity records and support reconciliations across HRIS and external equity administration systems
• Contribute to compensation reporting and analysis as needed by the Reward team

Compliance, Governance & Continuous Improvement

• Ensure all people operations comply with employment law, data protection regulations , and company policies across multiple jurisdictions
• Maintain audit trails and documentation for compliance, internal controls, and external audits
• Support the development and implementation of HR policies, processes, and systems improvements
• Identify automation opportunities to streamline processes and improve operational efficiency
• Partner with cross-functional teams (Finance, Legal, Operations) on people-related initiatives

About You

Experience & Background

• 3-5 years of experience in HR operations, people operations, or similar HR coordinator/administrator roles
• Experience with HRIS systems and HR data management (Workday knowledge is a plus)
• Demonstrated experience managing multiple HR processes in high-growth or fast-paced environments
• Familiarity with employment law and compliance across multiple jurisdictions (US is a must, EMEA and APAC are a plus)
• Experience supporting equity compensation, payroll, or benefits administration is a plus

Skills & Competencies

• Exceptional attention to detail and strong organizational capability for maintaining accurate, auditable records
• Proficient with data manipulation for reporting, data management, and process administration
• Comfortable with HRIS systems, HR software platforms, and basic data analytics
• Strong written and verbal communication skills; ability to explain HR policies and processes clearly to employees at all levels
• Excellent follow-up skills, with a strong ability to manage multiple priorities in a fast-paced, dynamic environment and see tasks through to completion
• Problem-solving mindset with the ability to identify operational gaps and propose improvements
• Discretion and confidentiality when handling sensitive employee information
• Ability to work effectively independently and as part of a collaborative team

Mindset & Values

• Proactive, organized, and detail-oriented
• Customer-service focused with genuine empathy for employee experience
• Adaptable and comfortable operating in a fast-paced, scaling environment with evolving priorities
• Self-motivated learner who stays current on HR best practices, compliance requirements, and new tools
• Strong team player with a high level of personal accountability and ownership.
• Aligned with Nscale values: ownership, transparency, and full-speed collaboration

What We Can Offer You
At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core.

• Highly competitive package (base + equity) with reviews every 12 months. 🚀
• Join the fastest-growing tech startup, your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI. ✨
• Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support.
• Human-First Flexibility: We treat you as humans first. 🫶🏽 Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments.

Equal Opportunities Statement

At Nscale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enriches our work environment, and we encourage applications from candidates of all backgrounds, experiences, and abilities.

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, careers, and people from lower socio-economic backgrounds.

If there's anything we can do to accommodate your specific situation, please let us know.

Note: The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.