Senior Officer - Segments - CRM Wealth - Mumbai - Mumbai - Lodha (I-Think Techno Campus) - JM

11577

Major Deliverables:
-    Establishing relationship with registered users
-    Understanding client’s requirement, involve RM if needed
-    Resolving any of the client queries
-    Connecting with clients to give regular updates
-    Getting more referrals from the existing users for onboarding new investors on the platform
-    Introduction calls for all new customers
-    Tracking of query resolutions
-    Tagging of all queries raised in CRM

Specialized job competencies:
Good communication skills, Fluent in English verbal & written communication, Graduate (any stream),
existing experience in customer service management