Why this role stands out
This Service Technician role at Securitas Technology offers a fantastic opportunity to develop your technical expertise within a globally recognized security solutions leader. You'll gain hands-on experience troubleshooting and maintaining critical systems, contributing directly to client safety and operational efficiency. If you're a problem-solver with a knack for technology and enjoy a dynamic, client-facing environment, this role is for you.
Quick overview
Job description
Service Technician I | Southington, CT, United States | On-site
We're hiring on behalf of a world-leading provider of integrated security solutions, renowned for protecting, connecting, and optimizing businesses globally. With a strong commitment to making the world a safer place and delivering an unparalleled client experience, this organization leverages technology, knowledge, and its dedicated team to power a comprehensive ecosystem of health, safety, and security solutions.
The Role
- Respond to trouble tickets to ensure maximum application uptime and system performance.
- Diagnose and resolve application issues both independently and as part of a team.
- Execute preventative maintenance tasks to identify system faults and maximize availability.
- Perform routine configuration changes, including user permissions and application settings.
- Document all system modifications accurately using a digital change control system.
- Conduct pre-deployment end-to-end testing of upgrades and major modifications.
What You'll Need
- High School diploma or equivalent.
- Experience installing and troubleshooting low-voltage equipment.
- Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems.
- Experience with fire alarm systems (Bosch, Silent Knight preferred; Simplex, Notifier, Edwards, Siemens, or other commercial systems a plus).
- Working knowledge of network communications and IP addressing.
- Strong problem-solving, analytical, and time management skills.
What's On Offer
- Paid company training and educational assistance.
- Comprehensive benefits package including medical, dental, vision, and life insurance.
- 401K with a generous company match.
- Paid time off, including vacation, holiday, and sick time.
- Company vehicle, laptop, and cell phone provided.
Apply via Haystack today!
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