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Service Technician I

Securitas TechnologySouthington, CT🇺🇸United States

Why this role stands out

This Service Technician role at Securitas Technology offers a fantastic opportunity to develop your technical expertise within a globally recognized security solutions leader. You'll gain hands-on experience troubleshooting and maintaining critical systems, contributing directly to client safety and operational efficiency. If you're a problem-solver with a knack for technology and enjoy a dynamic, client-facing environment, this role is for you.

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationSouthington, CT, United States

Job description

Service Technician I | Southington, CT, United States | On-site

We're hiring on behalf of a world-leading provider of integrated security solutions, renowned for protecting, connecting, and optimizing businesses globally. With a strong commitment to making the world a safer place and delivering an unparalleled client experience, this organization leverages technology, knowledge, and its dedicated team to power a comprehensive ecosystem of health, safety, and security solutions.

The Role

  • Respond to trouble tickets to ensure maximum application uptime and system performance.
  • Diagnose and resolve application issues both independently and as part of a team.
  • Execute preventative maintenance tasks to identify system faults and maximize availability.
  • Perform routine configuration changes, including user permissions and application settings.
  • Document all system modifications accurately using a digital change control system.
  • Conduct pre-deployment end-to-end testing of upgrades and major modifications.

What You'll Need

  • High School diploma or equivalent.
  • Experience installing and troubleshooting low-voltage equipment.
  • Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems.
  • Experience with fire alarm systems (Bosch, Silent Knight preferred; Simplex, Notifier, Edwards, Siemens, or other commercial systems a plus).
  • Working knowledge of network communications and IP addressing.
  • Strong problem-solving, analytical, and time management skills.

What's On Offer

  • Paid company training and educational assistance.
  • Comprehensive benefits package including medical, dental, vision, and life insurance.
  • 401K with a generous company match.
  • Paid time off, including vacation, holiday, and sick time.
  • Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!

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