Infrastructure Analyst

Infrastructure Analyst Liverpool or Manchester (Hybrid/2 days on site) £40K An Infrastructure Analyst is required for our legal client who is on a technology transformation journey, consolidating and modernising its infrastructure in line with its wider IT and business strategy. As an Infrastructure Analyst, you'll play a key role in delivering and supporting modern, resilient infrastructure services across the UK and internationally. You will be joining the infrastructure team who are responsible for the delivery, stability and evolution of the organisation's infrastructure and core applications. Key responsibilities: Support the design, delivery and ongoing operation of infrastructure services
Provide technical input throughout the project lifecycle, from RFP to BAU
Act as a point of escalation for complex infrastructure issues
Maintain and improve disaster recovery and high‑availability solutions
Create and maintain technical documentation, test plans and recovery procedures
Proactively share knowledge and help move repeatable tasks to the Service Desk
Keep up to date with infrastructure and security trends and contribute to continual service improvement
Participate in out‑of‑hours support and occasional travel to other offices or client sitesSkills/Technologies: VMware management and maintenance
Microsoft Azure (including Entra ID and application configuration)
Windows Server (2016, 2019, 2022)
Active Directory, DNS, DHCP, Sites & Services
Disaster Recovery and High Availability concepts
Networking fundamentals (routing and troubleshooting; basic switching desirable)
Monitoring tools (e.g. SolarWinds, SNMP)
Strong troubleshooting skills and structured approach to workload managementDesirable experience: Azure certifications (AZ‑900, AZ‑104, AZ‑700)
Office 365 (Exchange Online, Teams, Intune)
Azure VMs, SSO, MFA, SAML
Hyper‑V, FortiGate firewalls, Mimecast
Telephony / SIP, Remote Desktop Services
Datacentre technologies (power, cooling, efficiency)
ITIL Foundation, cyber or information security interest
Legal systems experience (e.g. iManage, Aderant, BigHand)