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Work From Home Customer Experience Associate – Travel & Hotels

DestinationknotNew York🇺🇸United States

Quick overview

Salary$45k - $75k/yr
SeniorityMid Senior
Work modeRemote
LocationNew York, United States
Scheduling

Job description

Job Type: Remote | Flexible Hours
Position Overview
We’re seeking Customer Experience Associates to support clients booking hotels and travel accommodations. This role focuses on delivering excellent service while helping travelers plan stress-free stays.
If you’re detail-oriented, friendly, and looking for a flexible remote opportunity, this could be a great fit.

Responsibilities

  • Support clients with hotel booking requests
  • Provide timely, professional responses to inquiries
  • Review and confirm reservation details
  • Document interactions accurately
  • Attend virtual training sessions

Qualifications

  • Customer-focused mindset
  • Strong written and verbal communication
  • Self-motivated and dependable
  • Comfortable using online systems
  • No prior travel experience required — training provided

Perks

  • Fully remote work
  • Flexible scheduling
  • Travel discounts and perks
  • Professional development and mentorship
  • Performance-based earning opportunities

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ApplyOr apply on Destinationknot's site