Customer Service Advisor - Beeston

Customer Service Advisor - Beeston, NG9 1LA

Customer Service Advisor(Known internally as a Senior Property Services Advisor) Beeston, NG9 1LA - 29,025 - 30,553 - 37.5 hours, Monday to Friday Fixed-term contract (6 months) commencing 5 October 2025Free parking available (subject to availability)The office is conveniently located just a 10-minute walk from Beeston Train Station.Are you passionate about delivering excellent customer service and solving problems? Join our Customer Contact Team and play a key role in supporting customers with property repair and maintenance enquiries.As a Senior Customer Service Advisor, you'll work in a fast-paced environment, handling customer enquiries across multiple channels and ensuring issues are resolved efficiently and professionally.Why Join Us?Competitive salary and benefits packageFull training and ongoing developmentSupportive and inclusive team environmentOpportunity to make a real difference to customersHybrid working available once fully trained (on applicable shifts)What We're Looking ForExcellent communication and problem-solving skillsA positive, customer-focused attitudeAbility to thrive in a busy team environmentPrevious customer service experience is desirable but not essentialYou'll be required to work between 8am and 6pm, Monday to Friday, on a rotating shift basis. Once fully trained, you'll have the flexibility to work remotely when on a 10am to 6pm shift.Ready to take the next step in your career? We'd love to hear from you. Apply today!