Automatic Door Technician

Industrial Door Company is setting a new standard in the commercial door industry through exceptional customer service, technical expertise, and continuous training. Since 1985, we have been committed to delivering dependable service while building lasting relationships with our customers. Our mission is to be recognized as the premier provider of commercial doors, glass, loading dock equipment, and automatic entrance systems throughout Northern California.

We are seeking an experienced and motivated Door Technician to install, service, and maintain commercial man doors, automatic operators, ADA operators, and commercial entrance systems across a variety of customer sites. You will troubleshoot mechanical issues, as well as electrical, low-voltage, sensor, activation, and controls while providing outstanding customer service and ensuring projects are completed safely and efficiently.

In this role you will be responsible for…

• Installing, repairing, and servicing commercial man doors, automatic doors and entrance systems.
• Troubleshooting mechanical, electrical, low-voltage, sensor, activation, and control-related issues.
• Diagnosing equipment problems and recommending solutions for improving system performance.
• Meeting with customers on-site to review completed work and ensure satisfaction while completing service calls and work orders.
• Documenting jobs, tracking parts, materials, and labor while coordinating with office support staff.
• Maintaining a safe, clean, and professional job site and company issued vehicle at all times.

Qualifications:

• Ideally: 5+ years of experience installing or servicing commercial man doors or similar systems
• Required: Strong mechanical aptitude with experience using hand and power tools.
• Preferred: Knowledge of electrical systems, wiring, and troubleshooting.
• Ability to work independently in field environments with minimal supervision.
• Excellent customer service and communication skills.
• Ability to accurately complete service documentation and work orders.
• Valid driver's license with a clean driving record.

Preferred Experience:

• Experienced in construction, electrical, mechanical, or related skilled trades.
• Comfortable working directly with customers and building strong relationships.
• Detail-oriented and committed to delivering high-quality workmanship both independently and in teams.
• A dependable, self-motivated problem solver who enjoys troubleshooting and finding solutions.

Work Environment:

You'll work in a variety of commercial environments installing and servicing automatic entrance systems.

This role requires:

• Standing, bending, kneeling, and climbing ladders.
• Working at heights when necessary.
• Lifting up to 75 lbs.
• Working in indoor and outdoor environments, including non-climate-controlled conditions.

Schedule:

• Full-time/40 hours per week
• Monday – Friday 7:00 AM - 4:00 PM
• On-call rotation approximately every six weeks
• Overtime and occasional weekend work as needed

Benefits We Offer:

• Medical insurance paid at 100% for employees
• Dental and Vision plans available
• 401(k) with company match up to 4% of earnings
• Paid Vacation
• Full-time, stable year-round employment
• Opportunities for career advancement and increased responsibility

Compensation:

Pay ranging between $24 to $45 per hour, commensurate with experience.

Industrial Door Company's Core Values:

• "B" Work is Bad for the Soul: "A" level prep + "A" level effort = "A" level results. That's who we are.
• Own It: High value employees own their mistakes AND help others avoid the same.
• Bias for Action: Driving to be better > Waiting to be better
• Set Them up for Success: What can you do to make those around you better?
• Servant Leadership: Lead by lifting others
• Compassionate Candor: Be direct & caring with your words.

Diversity, Equity & Inclusion at Industrial Door Company

Industrial Door Company is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, related medical conditions, breastfeeding, and related conditions), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or mental disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

We offer competitive compensation, comprehensive benefits, and professional growth opportunities designed to help our employees build rewarding, long-term careers.