Quick overview
Job description
Responsibilities:
- Master of the Numbers: Manage store budget and expenses like a pro to keep us in the black.
- Sales Dynamo: Develop and implement strategies to not just meet but exceed store sales targets.
- Customer Guru: Ensure every customer walks out with a smile and a story to tell. Deliver that “World Class Experience” every time.
- Team Builder: Recruit, train, and develop a high-performing sales and operations team that feels more like a family.
- Leader and Mentor: Lead regular staff meetings with wit and candor, keeping everyone in the loop and inspired.
- Operational Whiz: Oversee daily store operations, from opening to closing, ensuring everything runs smoother than a vintage vinyl record.
- Compliance Champion: Keep us compliant with company policies, health and safety regs, and maintain pristine store standards.
- Inventory Maestro: Manage inventory levels like a seasoned conductor, ensuring stock replenishment and loss prevention are always in tune.
- Connector: Serve as the primary point of contact between the store and district/regional management, ensuring seamless operations across the board.
Who you are:
- Years of experience: 3-5 years of leadership or management experience in a small box specialty retailer
- Customer service is your middle name – you're all about creating memorable experiences for every shopper.
- You've got a keen eye for business, always staying ahead of the game and driving results.
- Clothing is your passion, and you bring a high-touch ethos to everything you do.
- Digitally savvy – you're comfortable navigating social media and e-commerce platforms with ease.
- Experience in Menswear or Menswear retail environments is a big plus – you know your stuff.
- You've got the chops for retail management, with a track record of success that speaks for itself.
- Work occurs on a variable schedule which could include early mornings, mornings, afternoons, evenings, late nights or overnights as well as weekends and holidays
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