Why This Role Stands Out
This hybrid role offers a fantastic opportunity to drive critical incident response and enhance IT service management governance within a renowned company, fostering continuous improvement and exposure to enterprise platforms. You'll thrive here if you're a proactive leader passionate about service restoration, collaboration, and shaping operational excellence, so be sure to apply!
Quick Overview
Job Description
Kmart Group is seeking an Incident Manager & ITSM Governance Officer to lead major incident responses and strengthen governance across ITSM processes. You'll collaborate with internal tech teams, vendors, and business stakeholders to restore services quickly while driving continual improvements.
This hybrid role offers exposure to enterprise platforms, governance reporting, and on-call rotations, with opportunities to contribute to AI-enabled operational initiatives and overall service
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