Quick overview
SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationBaltimore, United States
OnboardingMicrosoft OfficeBudgetingComplianceConstruction ManagementForecastingHVACInventory ControlSchedulingVendor Management
Job description
- Manage the day-to-day operations of the Facilities Department, ensuring all building systems, equipment, and facilities operate safely and efficiently.
- Oversee preventative maintenance programs, work order processes, and repair activities to maximize equipment reliability and minimize downtime.
- Inspect buildings, equipment, and operational areas to identify maintenance needs and ensure facilities remain in excellent condition.
- Coordinate the cleanliness, upkeep, maintenance, and repair of all assigned facilities, grounds, and infrastructure.
- Monitor utility consumption and recommend cost-saving and energy-efficiency initiatives.
- Ensure compliance with all applicable safety regulations, environmental standards, company policies, and operating procedures.
- Maintain facility emergency response procedures and ensure emergency equipment remains operational and properly maintained.
- Coordinate facility improvement projects, renovations, equipment installations, and construction activities.
- Assist in planning, budgeting, scheduling, and executing departmental projects and capital improvements.
- Solicit vendor proposals, review project bids, and coordinate contractor activities.
- Monitor project progress to ensure work is completed on schedule, within budget, and according to established specifications.
- Review and interpret blueprints, technical drawings, and project documents.
- Support casino floor modifications and departmental changes requiring facility enhancements or infrastructure updates.
- Supervise Facilities Supervisors, technicians, and support staff.
- Schedule, assign, and monitor work activities to ensure efficient department operations.
- Provide coaching, training, and performance feedback to team members and supervisors.
- Participate in hiring, onboarding, performance evaluations, corrective action, and employee development initiatives.
- Foster a culture of accountability, teamwork, safety, and service excellence.
- Develop supervisors' leadership skills, problem-solving abilities, and operational effectiveness.
- Assist with departmental budgeting, forecasting, and expense control.
- Manage inventory levels, purchasing activities, and vendor relationships.
- Maintain maintenance records, project documentation, equipment logs, and departmental reports.
- Prepare reports, business correspondence, policies, procedures, and operational documentation as required.
- Identify opportunities for operational improvements, cost savings, and increased efficiency.
- Promote and uphold company service standards throughout the department.
- Ensure facility-related concerns impacting guests or team members are addressed promptly and professionally.
- Support service recovery efforts and ensure team members are empowered to resolve issues effectively.
- Collaborate with other departments to support operational needs and property initiatives.
Perform all other duties as assigned.
- High School Diploma or GED required.
- Associate's or Bachelor's degree in Facilities Management, Engineering, Construction Management, Business Administration, or a related field preferred.
- Minimum five (5) years of facilities, engineering, maintenance, or construction experience.
- Minimum three (3) years of supervisory or management experience.
- Experience managing facility maintenance programs, vendor relationships, and construction projects required.
- Hospitality, gaming, casino, hotel, or large commercial property experience preferred.
- Equivalent combination of education and experience may be considered.
Knowledge, Skills & Abilities
- Working knowledge of HVAC, electrical, plumbing, mechanical, gas, and building systems.
- Strong understanding of preventative maintenance and facility management practices.
- Ability to read and interpret blueprints, technical documents, specifications, and contracts.
- Knowledge of budgeting, purchasing, inventory control, and vendor management.
- Strong organizational, analytical, and problem-solving skills.
- Excellent communication, leadership, coaching, and interpersonal skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficient in Microsoft Office and maintenance management software systems.
Licenses & Certifications
- Valid driver's license required.
- Acceptable Motor Vehicle Record (MVR) required.
- Ability to obtain and maintain all required gaming licenses and certifications.
Physical Requirements
- Frequently stand, walk, bend, stoop, kneel, crouch, crawl, reach, climb, and balance.
- Frequently lift and/or move up to 50 pounds and occasionally up to 75 pounds.
- Ability to work indoors and outdoors in varying environmental conditions.
- Ability to work around moving mechanical equipment, chemicals, cleaning products, paints, adhesives, and other maintenance-related materials.
- Ability to work in high-noise environments and areas with exposure to secondary smoke.
- Ability to respond effectively to emergencies and operational situations.
Salary from $80,000.00 USD
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