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Data Center Technician

Sunrise Systems, Inc.Lewisville, TX🇺🇸United States

Quick overview

SeniorityMid Senior
Work modeOn Site
LocationLewisville, TX, United States
FiberVMwareLinuxNetwork Administration

Job description

Job Title: DC Technician
Location: Omaha NE, Chandler AZ, Atlanta GA, Lewisville TX
Duration: 24 months of contract
  • DC Technician with over 8 years of experience supporting enterprise data center operations.
  • Proven expertise in hardware break/fix, server provisioning and decommissioning, and on-site technical support for high-availability infrastructure.
  • Adept at troubleshooting complex hardware, network connectivity, and system access issues while maintaining accurate asset, change, and incident documentation.
  • Demonstrates strong knowledge of best practices in rack-and-stack standards, structured cabling, and vendor coordination, contributing to compliance, uptime, and service continuity.

Data Center Skills:
  • Extensive Copper/Fiber cabling experience
  • Structured (Cable Mngt, Trays, Riser Installations, Trunking)
  • Asset Management (CMDB, Auditing, Decommission)
  • Smart Hands (Motherboard, HD, DIMM, NIC, BIOS updates, Console\CLI (Configuration) Vendor Management
  • Data Center Operations; Hardware Break/Fix & Troubleshooting
  • Rack & Stack, Structured Cabling, IMAC (Install, Move, Add, Change)
  • Ticketing & Incident Management (ServiceNow, In-House Tools)
  • Inventory & Asset Management; CMD
  • Vendor Coordination & Escorting; Compliance, Risk & Uptime Management

Hardware Experience:
  • Servers (Client, DELL, IBM, Lenovo)
  • Storage (Pure, IBM, Infinidat, Dell EMC, NetApp & Cisco )
  • Switches/Routers (Cisco, Palo Alto, Juniper, Nokia, Arista, Spirent)
  • Operating Systems: Windows, Linux, VMWARE
  • Tools & Systems: ServiceNow, in-house ticketing systems, DCIM, inventory management systems
  • Productivity (Microsoft Suite +Visio, Project)
  • Service Level Management (Service Now, )
  • Process Engineering (SOP's Best Practices

Required Expertise and Deliverables
  • Networking & Cabling: Network cabling, fiber optic cabling, fiber tracing
  • Additional Expertise: POS hardware support, tape backup systems, IMAC (Install, Move, Add, Change) procedures
  • Perform advanced network cabling troubleshooting, installation, and decommissioning (IMACD) in enterprise data center environments
  • Install, terminate, and test OM4 fiber (single-mode & multi-mode) and Cat 5e copper cabling
  • Support Service and Network hardware installation and decommissioning, including server setup and teardown
  • Configured and utilized SFP and QSFP transceivers for network connectivity verification
  • Performed remote and local server management using iLO and iDRAC interfaces
  • Executed data center setup activities in accordance with change management, compliance, and uptime requirements
  • Diagnosed and repaired hardware failures affecting critical infrastructure supporting financial systems
  • Performed fiber optic and copper cabling maintenance, including cleaning fiber connections, verifying optical signal from servers and network cards, and inspecting Cat 5/Cat 6 cabling; coordinated cable replacement with cabling teams when necessary
  • Executed rack-and-stack operations for servers, including structured cabling and proper equipment placement
  • Tracked, managed, and maintained inventory of server components, tools, and peripherals
  • Created, updated, and resolved incidents using proprietary ticketing systems
  • Collaborated with cross-functional teams to maintain system uptime and minimize service disruptions.

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