Quick Overview
Salary
₹1000k - ₹1600k/yr
Seniority
Mid Senior
Employment type
Full Time
Work mode
On Site
Location
Jaipur, Rajasthan, India
Posted
Yesterday
Account Management
Job Description
This role is for one of Weekday’s clients
Salary range: Rs 1000000 - Rs 1600000 (ie INR 10 - 16 LPA)
Min Experience: 8+ years
Location: New Delhi, Delhi, India, Jaipur
JobType: full-time
- 8+ years of experience with managing scalable operations at large, complex organizations, preferably within the hi-tech sector
- Track record of leading organizations through growth and strategic transformation
- Experience managing on-site and offshore teams to deliver IT services 24x7
- Experience uncovering insights that will help drive quality and speed to impact
- Experience implementing automation and AI to support scale and improve outcomes
- Experience with P&L ownership
- Experience leading organizations of at least 250 employees
- Expertise within ITSM, SDLC, and product management best practices
- Software engineering or technology consulting background preferred
- Executive-level communication skillset and presence
- Strong understanding of data analytics and being able to use data to recognize trends or improvement opportunities
- The ability to characterize the work the team is delivering, the value they are providing, and the challenges they are facing in data (i.e., metrics)
Must-have skills
Account Management, Service Delivery
Good-to-have skills
Client Relations