Quick Overview
Job Description
Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.
Position: Senior Tech Support Associate
Job Description: Taking inbound calls with computer issue from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.
Candidates Profile:
•Must Have Experience in Outbound Tech Support for more than 6 months .
•Must know how to close their own calls.
•Must have good convincing skills.
Benefits & Facilities:
Fixed Salary on 1st of every month in Salary account + High Incentives
Daily Sales Incentives
Attendance Incentive
Monthly Sales Incentives
Hike of 15% -20% on last drawn salary
Loyalty Bonus of Rs.5000 every year
Referral Bonus of Rs.2000 per candidate.
No extension of shift timings
High prospect of growth
Salary Increment after 9 months.
Shift timing – Night Shift (8:30pm to 6:30am)
Working Days: 6 days(Rotational Off)
FRESHERS AND DOMESTIC BPO EXPERIENCED CANDIDATES ARE NOT APPLICABLE
Walk-in from Monday to Saturday from 12:30pm to 3:30pm
Adeeba E-Services Private Limited
603, 6th Floor, Shaila Tower
J-1/16 Block EP & GP
CONTACT : RIMA(HR)7686839463
All your information will be kept confidential according to EEO guidelines.
Similar jobs
- SI
Customer Solutions Analyst - Spanish
NewAuto ApplySiteminder
Pune🇮🇳Hybrid4 hours agoSalesforceBrandingCRM+6 - WA
Customer Experience
NewAuto ApplyWeekday AI
Bengaluru, Karnataka🇮🇳On-site16 hours agoSQLLookerMachine Learning+14Customer Service - PE
Work From Home - Telecaller Executive
NewAuto ApplyPetsfolio
Hyderabad, TS🇮🇳Remote16 hours agoCRM - PO
Lead Email Support - Night Shift
NewAuto ApplyPoshmark
Chennai🇮🇳RemoteYesterdayContinuous Improvement - SI
Senior Customer Service Representative (USA Time Zone)
NewAuto ApplySecure IQ Services
Mumbai, Maharashtra🇮🇳On-siteYesterdayCRMCall CenterCustomer Service - SH
Merchant Care Associate II
NewAuto ApplyShipBob, Inc.
India🇮🇳RemoteYesterdaySalesforceConfluenceCustomer Success+2 - AG
Support Associate (Gurgaon)
NewAuto ApplyAgoda
Gurugram🇮🇳HybridYesterdayCRMTicketing Systems - AC
Guest Service Associate - Front Office(IBH)
NewAuto ApplyAccorHotel
Bengaluru, KA🇮🇳On-siteYesterdaySwift - AC
Guest Service Associate - F&B Service
NewAuto ApplyAccorHotel
Pune, MH🇮🇳On-site2 days ago - AC
Guest Relations Associate
Auto ApplyAccorHotel
Vijayawada, AP🇮🇳On-site3 days agoHotel Management - RH
Reservations Associate
NewAuto ApplyRadisson Hotel Group
Noida, UTTAR PRADESH🇮🇳On-site2 days agoSales - ZU
Customer Delight Ninja - India
Auto ApplyZuru
Ahmedabad | India🇮🇳On-site3 days ago