Why this role stands out
Advance your career with a leading global security solutions provider, where you'll gain valuable experience troubleshooting and maintaining critical systems while enjoying company-provided training and a comprehensive benefits package. If you have a strong technical aptitude and enjoy problem-solving, this on-site role offers a fantastic opportunity to grow within a reputable organization. Don't miss out on this chance to enhance your skills and contribute to innovative security solutions!
Quick overview
Job description
Service Technician II | Orlando, FL, United States | On-site
We're hiring for a prominent global security solutions provider, known for its comprehensive portfolio of integrated systems and services. This employer is committed to protecting people, customers, and assets through innovative technology and a strong focus on client relationships.
The Role
- Respond to trouble tickets to ensure application uptime and system performance.
- Diagnose and resolve application issues, working individually and as part of a team.
- Execute preventative maintenance tasks to maximize application availability and identify system faults.
- Perform routine configuration changes, such as user permissions and application settings.
- Document all system modifications through a digital change control tracking system.
- Produce technical documentation for both technical and non-technical audiences.
- Perform pre-deployment testing and on-site installations of software upgrades and major modifications.
What You'll Need
- High School diploma or equivalent.
- Familiarity with installing and troubleshooting low voltage equipment.
- Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
- Working knowledge of network communications and IP addressing.
- Excellent problem-solving, analytical, and time management skills.
- Strong written and verbal communication skills.
What's On Offer
- Company-provided training and certification programs.
- Company vehicle and cell phone.
- Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance.
- 401K with a match.
- Paid time off and educational assistance.
Apply via Haystack today!
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