Service Technician II

Service Technician II | Orlando, FL, United States | On-site

We're hiring for a prominent global security solutions provider, known for its comprehensive portfolio of integrated systems and services. This employer is committed to protecting people, customers, and assets through innovative technology and a strong focus on client relationships.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues, working individually and as part of a team.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes, such as user permissions and application settings.
• Document all system modifications through a digital change control tracking system.
• Produce technical documentation for both technical and non-technical audiences.
• Perform pre-deployment testing and on-site installations of software upgrades and major modifications.

What You'll Need

• High School diploma or equivalent.
• Familiarity with installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Working knowledge of network communications and IP addressing.
• Excellent problem-solving, analytical, and time management skills.
• Strong written and verbal communication skills.

What's On Offer

• Company-provided training and certification programs.
• Company vehicle and cell phone.
• Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance.
• 401K with a match.
• Paid time off and educational assistance.

Apply via Haystack today!